Robert Giddens, Csm, Pspo, Pmp Email & Phone Number

Bedford, Tx, Us

Las Colinas

Leader in YPO's agile transformation responsible for initial team structure, quarterly increment planning, training and coaching of the framework.Scrum Master for YPO's web, mobile, and Salesforce development teams delivering features from the backlog to production. Facilitated Scrum ceremonies including sprint planning, daily scrums, sprint reviews, and sprint retrospectives. Utilized SAFe practices to effectively scale Scrum across teams. Coached team resources and the organization in agile practices and Scrum.Delivery Manager responsible for the deployment of features as planned releases for both the web and mobile applications. Coordinated resources, tasks, and communications necessary for the timely release of applications. Project Manager for the implementation of enterprise resource planning software, FinancialForce, an extension of SalesForce. Led a cross-functional team of business and technical resources and coordinated with a third party integration team for the deployment of FinancialForce for YPO.

United States

• Operated as chief of staff for VP providing structure, organization, and communication amongst the Vice President’s direct reports and the 400+ team members• Implemented a process for reporting and controlling headcount by product to align teams to an annual labor budget of $50M• Led multiple initiatives for the VP leveraging my project management experience including: Yearly Goals - Creation, Tracking, Reporting, Adapting & Yearly Leadership Workshops• Effectively worked with directors to navigate Sabre’s business processes for headcount and capital expense planning using multiple methodologies• Created quarterly communications and targeted emails to enhance communication from VP to the 400+ team members and senior level management• Delivered ad-hoc reporting to the VP in support of strategic decisions regarding resource locations and role ratios• Led a refresh of the line of business SharePoint site making it more informative and easier to navigate

• Effectively lead two agile development teams in sprint planning, demos, release planning, and retrospectives successfully implementing project from end to end for Subscriber Ticketing and Automated Refunds and Exchanges (AREX)• Key facilitator in Sabre's agile transformation by coaching the SCRUM framework for development teams• Served as Scrum Master during Sabre's agile transformation, facilitating stand ups, story card creation, sprint and program increment planning• Administered program management to align project implementations coordinating project timelines from multiple teams in different domains across Sabre interacting with technical leads, architects and product owners to provide end to end delivery of these enterprise solutions• Performed all aspects of project financial management including forecasting, estimating, budgeting, cost control, tracking and reporting• Led two global teams concurrently for the AREX enterprise solution while performing program level resourcing and reporting to management at the VP level for million dollar projects• Improved the estimation process delivering consistency and better accuracy in estimates resulting in a positive reflection on the team and management• Successfully transitioned the team to JIRA defect tracking by producing customized help guides for team members• Created easy to understand resourcing charts used for forecasting and yearly planning resulting in efficient allocation for all Automated Refunds and Exchanges team members

● Defined the portfolio of products to maximize profits, leveraging both team and product strengths to meet the market needs for a company with roughly $10M in sales revenue● Furnished a clear vision and leadership to the team of project/product managers to effectively meet project deadlines and customer deliverables establishing an improved time to market leveraging program management techniques● Built a cohesive product development team matching skills and attitudes to roles and responsibilities ● Managed customer support personnel responsible for project installations for software system sales to professional, collegiate and high school customers● Coached and mentored product/project managers to meet project objectives resulting in on time or ahead of schedule product releases● Restructured software product offerings to leverage development costs in a vertical market reducing time to market and realizing costs across productso Reduced software products to four by utilizing core components providing a reduction of rework by 33%● Increased software product offerings into other sports markets increasing market exposure in six other sports resulting in a direct increase in sales of $400K

● Served as project manager creating a software application using project management and business analysis skills resulting in a stable product platform and new business with top football customers of TCU, Kansas, UTEP and Washington State within its first year of release● Project manager for $700,000+ project for three major sports for the University of Wisconsin which was delivered on time and exceeded customer's expectations● Project manager for $1.5m project for the Dallas Cowboys delivering an innovative cost effective digital editing solution on time and within budget

Master Of Liberal Arts

Bachelor Of Business Administration, Management Information Systems