Direct and manage all Outreach Coordinators within the organization Direct and assist each branch to expand business within their territory and surrounding communities, by developing outreach strategies, goals and plans Analyze referral sources that present the most potential for achieving revenue objectives of organization Assist in generating referrals for the organization by building relationships within the communityConduct market analysis and establish strategic sales plans to achieve agency growth goals and objectives. Maintain and adjust a marketing plan based on successful outreach and enrollments Participate in interdisciplinary team meetings/activities with social services and agency staff, as applicable Attend community-based events, care-giver support meetings, bazaars, and community health fairs on behalf of Moravia Health Other duties as assigned

As a Community Liaison, I need to be self-motivated, and enthusiastic, with a positive attitude and readiness to be a team player. Responsibilities of my role include the following:Growing the business by recognizing opportunities to expand relationships with referral sources and partner with the medical community to understand their patients' needs for a safe and smooth transitions.Maintain all community outreach activities. Represent the company and work with the management team to develop and implement initiatives that increase company visibility within the surrounding communities.Responsible for identifying growth opportunities and capitalizing on growing within the assigned marketing territory.Use my industry network and selling abilities to uncover new opportunities to explain the benefits of the services the company provides.Utilize strong written and verbal communication and customer service skills in order to interact and form relationships with key partners.Work in a rapidly changing environment requiring multi-tasking, critical thinking and creative problem-solvingPromote the agency services in the community; Being experienced in working in a culturally diverse setting.Communicate with office staff on new leads and potential clients.Travel within the assigned area (Erie and surrounding counties)Use excellent organizational tools requiring technical skills.Providing assistance and guidance with all in office functions i.e enrollment, scheduling and office administration

Job DescriptionCoordinate, develop and monitor the assessment/care planning process and follow up for each consumer, serving as an advocate and liaison for and on behalf of consumer's benefits.Maintain current documentation of the consumer's eligibility for waiver services, copies of the consumer's individual service plan, and individual budget, financial data and related information, managing consumer records, ISPs, meeting with consumers, documenting via service notes. Collaborate with consumers, caregivers, physicians and other providers to develop a comprehensive ISP/PCSP. Conducting intake and assessments for new consumers as well as annual recertification for existing consumers. Knowing each consumer on a personal basis and being aware of the consumer's strengths and weaknesses, and the consumer's general plans to achieve his/her desired lifestyle. Monitor the health and welfare of the consumer and the quality of services provided to the consumer through personal visits and telephone calls. Linking the consumer to all needed medical services regardless of the source of payment. Assist consumer in identifying contractors/vendors for environmental modifications and specialized medical equipment who meet provider qualifications. Providing follow-up with selected contractors and assuring consumer satisfaction. Documenting as required. Ensuring that each consumer has a comprehensive Person Centered ISP and accurate individual budget. Review & update the ISP once a year or more frequently if needed. Adhering to Agency code of ethics and complies with the Federal, State and Agency Mandated Regulations/guidelines/standards applicable to the HCBS Waivers, including complying with all reporting requirements and general standards of the waivers. Functioning as a liaison to external agencies and shares information to others, which may impact care and/or services of consumers.