Robert Gonzales

Robert Gonzales Email and Phone Number

Data Center and Operations Support -Head at Megalink Inc.
Robert Gonzales's Location
Metro Manila, National Capital Region, Philippines, Philippines
Robert Gonzales's Contact Details

Robert Gonzales work email

Robert Gonzales personal email

n/a
About Robert Gonzales

Robert Gonzales is a Data Center and Operations Support -Head at Megalink Inc..

Robert Gonzales's Current Company Details

Data Center and Operations Support -Head at Megalink Inc.
Robert Gonzales Work Experience Details
  • Megalink Inc.
    Data Center And Operations Support -Head
    Megalink Inc. May 2017 - Dec 2019
    4Th Floor One Ecom Center Building, Palm Coast Drive, Moa, Pasay City
    Responsible for day to day Data Center Operations, ATM Operations, Customer Service and Technical Support.Project Manager for ATM and Internet Banking projects.
  • Unionbank Of The Philippines
    Card Management Unit - Unit Head
    Unionbank Of The Philippines Apr 2015 - May 2017
    Ubp Plaza, Ortigas Center, Pasig City
    Responsible for Card Operations which handles GSIS eCard and other Debit Cards product. Handles Customer, Operational and Technical support. Process owner of the SWITCH and Debit Card Management System (Card Maintenance)
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  • Unionbank Of The Philippines
    Atm Management - Unit Head
    Unionbank Of The Philippines Nov 2010 - Apr 2014
    Ubp Plaza, Ortigas Center, Pasig City
    Responsible for the administration of the Bank's Automated Teller Machine (ATM) ensures the maximum availability, services and related systems. Works closely with both external and internal clients (branches, ITSG unit, vendors, management and regulatory authorities regarding ATM placement) ; Performs direct supervisory duties of unit officers and coordinates for coverage in all related areas ; works closely with Megalink for new products and system updates related to ATM (from definition to implementation).
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  • Unionbank Of The Philippines
    Senior Ecards Operations Officer
    Unionbank Of The Philippines Nov 2004 - Nov 2010
    Ubp Plaza, Ortigas Center, Pasig City
    Over-all monitoring of various Project Sites in terms of daily eCard (ATM) productions, submission of reports and files, and generation of accounts for each of the eCard produced and issued. Handles GSIS eCard replacements, activation or deactivation of GSIS eCards, account opening , updating of GSIS Hub Database, support to projects of Project Management Unit related to issuance of new cards for GSIS.
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  • Unionbank Of The Philippines
    Atm Specialist – Unit Head
    Unionbank Of The Philippines Nov 1999 - Jul 2004
    Ubp, Sss Building, Ayala Avenue, Makati City
    Over-all monitoring of ATM-related concerns and issues such as daily monitoring if all ATM terminals of the bank nationwide is functioning, providing immediate response and assistance to branches whose ATM terminals are encountering problems. With direct coordination to outsource providers and support units of the Bank. Handled System Testing for all ATM-related products in coordination with the different internal Support Groups of the Bank.
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  • Unionbank Of The Philippines
    Sales And Service Assistant / Teller
    Unionbank Of The Philippines Sep 1997 - Oct 1999
    Ubp Main Office Branch, Sss Building, Ayala Avenue, Makati City
    Handled branch banking transactions that involved movement of physical cash. Said transactions included deposits, withdrawals, check encashment, and processing of over-the-counter payments. With daily customer-interface.
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  • Unionbank Of The Philippines
    Roving Teller
    Unionbank Of The Philippines Aug 1996 - Aug 1997
    Ubp Main Office Branch, Sss Building, Ayala Avenue, Makati City
    Handled physical transfer (delivery and pick-up) of cash betweenthe bank and its clients according to the agreed service levels.With daily customer interface.
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Robert Gonzales Skills

Banking Customer Service Risk Management Portfolio Management Business Analysis Atm Management Debit Cards Card Operations

Robert Gonzales Education Details

Frequently Asked Questions about Robert Gonzales

What is Robert Gonzales's role at the current company?

Robert Gonzales's current role is Data Center and Operations Support -Head at Megalink Inc..

What is Robert Gonzales's email address?

Robert Gonzales's email address is rm****@****kph.com

What schools did Robert Gonzales attend?

Robert Gonzales attended Ateneo De Naga University.

What skills is Robert Gonzales known for?

Robert Gonzales has skills like Banking, Customer Service, Risk Management, Portfolio Management, Business Analysis, Atm Management, Debit Cards, Card Operations.

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