Robert Guild

Robert Guild Email and Phone Number

Customer Service Representative at Royal Caribbean International @ Royal Caribbean International
miami, florida, united states
Robert Guild's Location
Springfield, Oregon, United States, United States
About Robert Guild

CAREER GOAL To continuously upgrade my knowledge and skills as an ethical and dependable team leader, and to accumulate cultural experiences that will help the company grow and better serve its clients.PROFESSIONAL PROFILE Self-motivated service professional with proven ability to train and lead team of employees in meeting sales goals and delivering the highest possible customer satisfaction. Exceptional leadership training and developed skills in team-building and data analysis. Extremely adaptable with a desire to work in a fast-paced, high-pressure environment.- Focus on Results: Able to recognize business opportunities and capitalize on them to create a positive outcome. Devotes flexibility to collaborate and necessary urgency to produce results in allotted timeframe.- Business Acumen: Exceptional understanding of customer types and proven record of determining best result for each individual through careful listening. Places utmost priority on educating customers about available products or services before suggesting a solution.Specialties: advertising, billing, business cards, business plans, cash handling, contract management, credit, customer service, customer service training, database administration, design, financial, hiring, marketing, marketing materials, microsoft excel, microsoft office, microsoft word, newspaper, office equipment, organizational skills, peoplesoft, retail, sales, sales support, supervisory skills, telephone skills, web site production

Robert Guild's Current Company Details
Royal Caribbean International

Royal Caribbean International

View
Customer Service Representative at Royal Caribbean International
miami, florida, united states
Website:
rcgcareers.com
Employees:
19513
Robert Guild Work Experience Details
  • Royal Caribbean International
    Customer Service Representative
    Royal Caribbean International Mar 2010 - Present
  • Ground, Floor & More
    Sales & Marketing Director
    Ground, Floor & More Jun 2008 - Jan 2010
    - Created and executed business plan for start-up flooring installation company- Built marketing campaign through designing company website, CraigsList ads, mass-mailer packets, newspaper classified ads, business cards, informational packets, vehicle signs, and Google AdWord strategies- Generated sales from onsite and over-the-phone bids; wrote job contracts and managed customer service from initial bid to collecting payment after each job completion- Responsible for hiring, training, and supervising skilled labor employees- In charge of daily operations of business, including billing, supply management, equipment maintenance, and office organizing
  • Oregon Community Credit Union
    Teller
    Oregon Community Credit Union Jun 2007 - May 2008
    - Cultivated personal relationships with members through education of financial services and regulations and by catering to personal needs- Developed leads for the sale of financial products such as certificates of deposit, investment services, loans, and credit cards- Participated in launch and growth of financial products by providing customer feedback and through personal analysis of products' viability and effectiveness- Regularly reported to branch manager in regard to employee morale and performance; recommended acknowledgment for exceptional work efforts by other staff members- Managed orders for branch supplies such as office equipment and marketing materials- Regular use of MS Word and Excel for sales tracking and supply management
  • Toys R Us
    Human Resources Assistant Manager
    Toys R Us Jun 2005 - Feb 2007
    - Responsible for interviewing, hiring, and training new sales associates to provide remarkable customer service and efficient supply management in a retail environment- Communicated on weekly conference calls with regional management regarding employee sales goals, hiring build plan and training schedule- Sought out exceptional performers for acknowledgment and peer motivation- Deliberately involved in all facets of store operations with ultimate goal of providing best possible customer service and training for new staff members- Developed skills in database management systems such as PeopleSoft, UNICRU, and eRoster- Managed floor staff, including sales support, product stocking, cash handling, security keys possession, and customer service

Robert Guild Education Details

Frequently Asked Questions about Robert Guild

What company does Robert Guild work for?

Robert Guild works for Royal Caribbean International

What is Robert Guild's role at the current company?

Robert Guild's current role is Customer Service Representative at Royal Caribbean International.

What schools did Robert Guild attend?

Robert Guild attended University Of Oregon Lundquist College Of Business.

Who are Robert Guild's colleagues?

Robert Guild's colleagues are Andrea Frias, Pamela Islas Tamayo, Jomar Gil, Pascal Relly, Joseph Embing, Shark Diver, Elias Almeida.

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  • Robert Guild

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