Robert Hamilton

Robert Hamilton Email and Phone Number

Senior Manager, Global TSEC @ ForgeRock + Pingidentity
Winchester, GB
Robert Hamilton's Location
Winchester, England, United Kingdom, United Kingdom
Robert Hamilton's Contact Details
About Robert Hamilton

Managing a Global technical Sales team within an Identity & Access Management leader.Driving the development & delivery of the right technical assets, to support the Sales Engineering team, to be able to showcase our solution capabilities, and win more business!Marrying the development of technical assets to support business priorities and sales plays.Extensive Product Management experience. Product Management is the conduit between key Business Leadership & Decision-Makers, Marketing, Customers, and Technology as a catalyst.Providing leadership to a matrix team of UX, business analysis, solution architects, technical delivery leads, developers, engineers and project management expertise, to ensure effective delivery across each discipline, as ideas develop into deliverables.Key Experience/Expertise :- Identity and Access Management Technology; Cyber Security; Emerging Technologies; Cloud Platforms; Google/Kubernetes; Media Technology; Marketing Technologies; Telco technology (BSS & OSS); Agile, Scrum, Kanban, Lean; Programme Management; Stakeholder Management; Strategy development; Business Case/Benefits Management; Roadmap development; Customer Experience Management; Business Analysis.Consulting Expertise :- Business Performance Improvements and Optimisation, Strategy definition, Business Process Engineering, Customer Experience, Customer Relationship Management, Customer Analytics, Project Management, Programme Management.

Robert Hamilton's Current Company Details
ForgeRock + Pingidentity

Forgerock + Pingidentity

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Senior Manager, Global TSEC
Winchester, GB
Website:
forgerock.com
Employees:
683
Robert Hamilton Work Experience Details
  • Forgerock + Pingidentity
    Senior Manager, Global Tsec
    Forgerock + Pingidentity
    Winchester, Gb
  • Forgerock
    Senior Manager, Global Tsec
    Forgerock Mar 2021 - Present
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  • Itv
    Technical Product Owner (Freelance)
    Itv Jul 2020 - Mar 2021
    London, England Metropolitan Area
    Contract role, initially to manage the bundling of Hub+ and BritBox Video On Demand services into one bundled product; but now encompassing the delivery and management of Personalisation features and functionality on ITV Hub (VOD) service. This role entails working with a cross-functional team taking Personalisation features from ideation through development, to release, and making sure feature releases are able to be tracked and measured.
    View
  • Kfc
    Freelance Product Leader
    Kfc May 2019 - Jul 2020
    Woking
    Owning the complex integrations of third party e-commerce and delivery partners into KFC's core platform, across Western European markets. Working with a cross-functional team, the key success metrics were based on our integrations scaling to support high order volumes and opening up additional consumer channels; including the back-end data capabilities, payment services, and customer-facing UX.
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  • Affectv
    Product Director
    Affectv Jul 2018 - May 2019
    London, United Kingdom
    Leading the Product & Engineering function for a Programmatic Ad-Tech specialist. I oversee the Product Strategy & Roadmap, defining the areas of focus to ensure that the Digital Products align with and support the commercial and operational requirements from the business in a highly complex technical landscape, across multiple global regions.
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  • Alixpartners
    Product Delivery Director
    Alixpartners Mar 2018 - Jul 2018
    London, United Kingdom
    Part of a small team established to identify and deliver Digital Product development to help a large Management Consultancy use technology to work more effectively. The role was focused on working through the full Product Lifecycle – from inception, through to design & feasibility, investment approval, and delivery; building specialist products to support growth & efficiency.The role also encompassed a change management exercise, challenging deeply entrenched ways of working and introducing the potential and benefits that can be leveraged through technology.
  • Bbc
    Executive Product Manager
    Bbc Sep 2014 - Mar 2018
    London, United Kingdom
    Supporting a major digital transformation programme for the BBC, delivering a whole new stream of digital capabilities for the BBC.My role includes identifying and developing the business and consumer value propositions, identifying the underlying data requirements & processes; and managing a full product backlog and technical delivery of Personalisation services to the end user across the major BBC Products, including iPlayer, Radio, News & Sport.The key outcomes from this work included increasing user registration and active interaction with BBC content, improving user engagement, helping the BBC capture more data about their audience and embed data as part of the decision making process.I also led the successful procurement of a market-leading recommendations/personalisation partner.
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  • Telegraph Media Group
    Product Owner (Commercial)
    Telegraph Media Group Aug 2012 - Jun 2014
    London, United Kingdom
    The Head of Technology role is the conduit between key Business Leadership & decision-makers, and the Technical delivery team; providing leadership to a matrix team of UX, business analysis, solution architects, technical delivery leads, developers, engineers and project management expertise, to ensure a smooth flow across each discipline, as ideas develop into deliverables.I am accountable for the relationships with senior Business stakeholders to identify and validate strategic projects that deliver improvements and value via the technologies that support Commercial operations across the Telegraph Media Group. This includes the ownership and presentation of a business case for financial support, and effectively Programme Management across multiple projects delivering tangible benefits aligned to Commercial strategy, through introduction of new technologies and partnerships, and via the optimisation of existing systems and infrastructure.This is a strategic role with a focus on identifying and understanding how best to connect the commercial, technical, and design functions at all relevant points in the product/technology lifecycle process and the project delivery roadmap; striving to deliver an improved end-to-end process for delivering innovative products and services to a global audience of subscribers, loyal and would-be customers, and partners.
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  • Telegraph Media Group
    Business Analyst
    Telegraph Media Group Apr 2012 - Sep 2012
    London, United Kingdom
    Working with business stakeholders to capture and document functional and non-functional business requirements for the technologies that support Commercial operations across the Telegraph Media Group.
  • Amdocs
    Senior Consultant
    Amdocs Oct 2007 - Mar 2012
    London, United Kingdom
    Providing specialist telecoms consulting expertise to tier 1 and tier 2 clients, globally. Roles and experience include developing channel optimisation initiatives, project management activities on the implementation of a greenfield cellular network in South Africa, business process improvements, inventory management consolidation and improvement, OPEX reduction, contact centre optimisation, and Right First Time / First Call Resolution improvement projects.
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  • Amdocs
    Consultant
    Amdocs Oct 2007 - Mar 2010
    London, United Kingdom
    Business & Management Consulting to large communications service providers.Business Process Optimisation, Business Improvement initiatives, Technical Delivery Management.
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  • Capgemini Consulting
    Consultant
    Capgemini Consulting 2002 - 2007
    London, United Kingdom
    Working within the Marketing, Sales & Service (Customer Management Consulting) team, helping clients to design, implement, shape or transform the ways they do business with their customers.Experience took me across both private and public sectors, and from central government to local government departments.
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Robert Hamilton Skills

Telecommunications Project Management Stakeholder Management Project Delivery Change Management Business Analysis Business Transformation Consulting Process Improvement Solution Architecture Management Business Process Re Engineering Customer Experience Strategy Bss Customer Analysis Business Process Improvement Product Management Management Consulting Business Process Agile Methodologies Requirements Analysis Business Strategy Content Strategy Accessibility User Centered Design User Experience Motion Graphics Information Architecture Interaction Design Usability Experience Design Cms Digital Media Web Design Multimedia Web Project Management Photoshop Digital Strategy User Interface Design

Robert Hamilton Education Details

Frequently Asked Questions about Robert Hamilton

What company does Robert Hamilton work for?

Robert Hamilton works for Forgerock + Pingidentity

What is Robert Hamilton's role at the current company?

Robert Hamilton's current role is Senior Manager, Global TSEC.

What is Robert Hamilton's email address?

Robert Hamilton's email address is ro****@****ock.com

What schools did Robert Hamilton attend?

Robert Hamilton attended University Of Derby, Nower Hill High School.

What are some of Robert Hamilton's interests?

Robert Hamilton has interest in Football, Swimming And Martial Arts, Travelling, Including Golf, Cycling, Sports, Music, Specialist Ales.

What skills is Robert Hamilton known for?

Robert Hamilton has skills like Telecommunications, Project Management, Stakeholder Management, Project Delivery, Change Management, Business Analysis, Business Transformation, Consulting, Process Improvement, Solution Architecture, Management, Business Process Re Engineering.

Who are Robert Hamilton's colleagues?

Robert Hamilton's colleagues are Jason Lemay, Vinton Christie, Cpa, Matt Swift, Rajasekhar Reddy, Em Niell, Sohail Tosih Ahmed, Glenn Karamath.

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