Robert Harris Email & Phone Number

San Antonio, Texas Area

• Supported the core functions of an ACO (Accountable Care Organization)\Clinical Integration to enable cost-effective, high quality, efficient, and safe patient care.
• Generated $2.8 million in shared savings for the group’s physicians by creating a blueprint for physicians to maximize the quality score in the Medicare Shared Savings Program.
• Oversaw the data acquisition and integration from over 80 private practices, which boosted up time to more than 95%.
• Boosted office revenue by developing a strategy for physicians to increase annual wellness visits from 20% to over 50%.
• Led the 2014 and 2015 PQRS selection process, which consisted of identifying retired measures and selecting new claims-based measure to meet Medicare’s requirement for nine measures across three domains.
• Created custom reports from Crimson Continuum of Care for more than 600 physicians identifying opportunities to improve quality care.

San Antonio, Texas Area

• Planned, coordinated and executed new user training on DoD (Department of Defense) Outpatient EMR.
• Directed readiness training for Forward Surgical Teams to ensure each team was deployable.
• Established and effectively used DoD’s EMR to document care during combat or natural disasters.
• Developed workshop to ensure teams can implement best practices when documenting patient care.
• Created encounter templates, care plans, and order sets for teams; improving provider satisfaction.

San Antonio, Texas Area

• Developed U.S. Army Resereve plan to train all medical units to deploy and use DoD’s outpatient EMR.
• Planned, coordinated, and executed end user training for more than 1,000 physicians and medical staff on DoD EMR (inpatient and outpatient).
• First to train EMR system administrators for U.S. Army Reserve medical units, enabling them to utilize EMR during disaster response. Led refresher training on protecting PII, PHI, and HIPAA during every end-user.

• Managed a team of 6-10 EMR Implentation and Training Specialist during seven G0-Lives.
• Spearheaded seven Air Force Hospital Essentris Inpatient EMR training and implementations; scheduled and trained more than 800 medical professionals from the ICU, MEDSURG, L&D, SDS, OR, and PACU.
• Led training for newly assigned Essentris System Administrators on creating and managing Order Set, Care Plans, Notes and workstation configuration during go-live.
• Served as the SME and primary POC for the wards for requesting changes to order sets, care plans, notes, and flowsheets.
• Assisted the ward with conducting workflow analysis and developing future state workflows using Essentris EMR.

• Provided Subject Matter Expertize and Advice on using DoDs EMR to Combat Support Hospitals and other medical units treating wouned Soldiers during Operation Iraqi Freedom.
• Migrated a U.S. Army Combat Support Hospital and ten outpatient clinics Windows Server 2000 to Server 2003 and Windows 2000 to Windows XP with minimal downtime.
• Improved compliance and simplicity of electronic documentation for inpatient and outpatient medical record, which ultimately improving provider satisfaction through new technology implementation.
• Championed the use of SAP Business Objects Analysis with the health care administration staff to provide statistical data on the number and types of patient being seen as well as compliance with hospital directives.
• Trained more than 1,000 users on various EMR applications to ensure accurate, complete, and lifelong EMR.

• Served 20 years of active military service with an Honorable Discharge. Progressed through a variety of positions with continuously increasing scope and accountability, including: Program Manager / Senior Instructor.
• Served as the Senior Instructor and Program Manager for Combat Medicine; direct support and operational planning for 5 trauma care courses to include; Pre-Hospital Trauma Life Support (PHTLS), Trauma Nurse Corp Course.
• Supervised the coordination, management, and instruction of over 2500 doctors, surgeons, and nurses annually; resulting in 82 resident and 25 exportable courses being conducted within budget and meeting National.
• Managed an annual budget of $1.5 million, ensured that all programs were on time and budget; performed cost analysis and mission requirement updates.Senior Operations ManagerDirected and managed the daily hospital.

Associate Of Science (A.S.), Network Administration And Information Security

Bachelor'S Degree, Homeland Security