Robert Heisler Email & Phone Number

Tucson, Arizona Area

Mettawa Il - Remote Employee

Managed Operations current annual US budget of $150m and prepare/present monthly financials and quarterly forecasts to Global Headquarters and Regional Operation's Senior Management, which included cost variances and recommended actions to achieve full year forecast. • Partnered with Operation's Senior Management to determine strategic Business transformation initiatives, track achievement progress and recommend necessary action plans.• Managed Operations division’s monthly financial close and ensured accrual accounts are fairly stated.• Implemented and maintained forecasting model for mortgage servicing volumes of $48m.• Practiced best in class collaboration with Operations staff to achieve cost reductions utilizing E2E and right sizing initiatives of $50m over a four-year period.• Developed processes and procedures for the tracking of business divestiture costs.• Coordinated documentation for Internal Audit Regulation W review.

Mt Prospect Il

Oversaw cost benefit analysis, staffing utilization and process improvements within IT Shared Services Finance. Performed relationship management responsibilities between IT Finance and the Mortgage and Credit Card divisions and trained UK, Asia Pacific and UAE Finance staff for global rollout of IT Shared Services model.• Performed cost and benefit analysis for a global strategy to convert the bank’s credit card (100+ million accounts) and collections technology from a disparate set of internal and 3rd party systems to a global standard system, which enabled standardizing product offerings and aligning back office operation processes.• Developed unit costing and pricing methodology and charging process for business users which allowed for more informed decisions.• Established IT Finance Shared Service inter-regional billing process, policies and procedures, which streamlined operations.• Implemented web-based budgeting tool, which significantly enhanced reporting capabilities.• Established and managed IT Finance offshore team in India of 45 FTE. Led implementation team in US and India to achieve timely and successful completion. Collaborated with Finance staff to identify processes to be offshore and developed procedures to maintain offshore staff performance levels.• Tracked and reported IT Development project spend and recommended appropriate action plans.• Partnered with Business CIO to performed relationship management responsibilities between Finance, IT and the Credit Card and Mortgage divisions.• Managed Technology and Services monthly financial close ($1B annual expense base) and produced business unit income statement and balance sheet reporting package.

Prospect Heights Il

Implemented PeopleSoft general ledger system and established reporting procedures to produce monthly financial results. Prepared, analyzed and ensured the financial results and balance sheet were fairly stated.

Prepared Notes and supporting schedules for the Company's Annual Report and 10K filings to the SEC. Implemented asset management system.