Robert Hendricks Email & Phone Number

Oklahoma City, Oklahoma, US

• As an IT Systems Analyst IV, I was responsible for analyzing, designing, and supporting computer information systems across various platforms. My role involved leading project design efforts, ensuring the successful.
• Conducting technical assessments, configurations, and testing of both new and existing systems.
• Implementing and maintaining on-premises and SaaS application systems, and managing relationships with external vendors.
• Analyzing complex business requirements and translating them into functional system designs.
• Collaborating closely with IT Business Analysts and cross-functional teams such as Infrastructure, Development, and Information Security to drive project success.
• Applying advanced data analysis to understand and document data flows within and between systems.

Oklahoma City, Oklahoma, US

Responsible for leading a team of System Administrators and Engineers in day-to-day operations of building and supporting the server and storage infrastructure at Paycom. I mentor team members and ensure they are fully equipped to pursue the team vision and purpose- to design, implement, support and maintain a highly available server and storage.

Oklahoma City, OK, US

Responsible for keeping all network equipment and servers online, up to date, and running as efficiently as possible. Functions as upper level desktop support resolving the issues that go beyond the skill level of the other technicians in the department. Work closely with and manage technology vendors. Also functions as the Deputy Director of the division.

US

Manages and maintains Windows 2003/2008 Servers, Active Directory, Exchange 2003, Citrix environment, and Virtual Infrastructure. Administers all messaging systems including Exchange, BlackBerry Enterprise Server, Good Mobile Control, and RightFax server. Implemented VMWare vSphere 3.5, 4.1, and 5.0 clusters, vCenter 4.1 and 5.0, and View 4.5 and 5.0.

Installs, configures, and supports internal and external networks. Administers Windows 2003 - Active Directory network, Exchange, Citrix, and SQL servers. Develops and maintains all systems, applications, security, and network configurations. Manages updates for all Windows client workstations. Provides support for all Windows Mobile and Palm devices..

Oklahoma City, OK, US

Assist the Network Engineer with managing and administering the institution’s networks. Perform needed analysis, software systems design, applications software development, hardware implementation, program testing and documentation in both networked and non-networked environments. Manage all network and phone cabling infrastructure installation and.

Bachelor Of Science (B.S.), Network Management

Associate Of Science (A.S.), Computer Science, Management Information Systems