Robert Hermann Email & Phone Number

Jersey City, New Jersey, United States

Shelton, Connecticut, United States

• Managed all aspects of market research project execution with clients, including project specifications, targets, quotas, and timelines.
• Monitored all live projects. Made adjustments to ensure client quotas were met. Escalated projects to internal teams as necessary to ensure timely delivery of data.
• Discussed project statuses with clients on a regular basis. Managed expectations on deliverables and timing as needed.
• Reviewed and tested client surveys and provided feedback on changes needed.
• Communicated all post project costs to clients and Finance.
• Researched process improvement initiatives, including optimization of client security protocols.

Danbury, Connecticut, United States

• Managed the official audio recordings of courtroom proceedings.
• Corresponded with attorneys, judges, and the public regarding requests for the preparation of transcripts.
• Transcribed, proofed, and prepared transcriptions for distribution. Invoiced and collected fees for services.
• Regularly tested recording equipment to ensure functionality.

Westport, Connecticut, United States

• Managed a team of executive interviewers who conducted qualitative and quantitative research for investment research projects.
• Worked with operations and clients, both in the US and globally, on questionnaire development and ideal sample set. Researched additional key stakeholders to contact as needed.
• Analyzed clients' targets and managed timelines for data collection and analysis based on project length.
• Managed a team of Field Managers and transcriptionists, assigning them to projects in priority order. Hired and trained additional resources as needed.
• Partnered with clients on necessary changes to project scope, including researching additional data source needs or recommending additional analyses.
• Monitored progress on meeting project deadlines, conducting frequent status meetings to ensure on-time delivery.

Westport, Connecticut, United States

• Managed a team of transcriptionists, assigning them to projects in priority order. Hired and trained additional resources as needed.
• Performed quality-control checks on transcriptionists and interviewers, providing feedback as needed.

Westport, Connecticut, United States

• Transcribed qualitative responses from recorded telephone surveys.
• Performed quality-control checks on interviewers, providing feedback as needed.

Bridgeport, Connecticut, United States

• Managed the official audio recordings of courtroom proceedings, testing equipment regularly.
• Transcribed, proofed, and prepared transcriptions for distribution, as requested.
• Invoiced and collected fees for the services rendered in the transcribing of court proceedings.

Stratford, Connecticut, United States

• Analyzed incoming and outgoing food product to ensure it met quality standards and product labeling requirements.

Stamford, Connecticut, United States

• Facilitated the transition between the FDA’s paper-based over-the-counter drug registrationsystem to a web-based submission system.
• Determined product labeling compliance requirements, determined necessary software and procedures, and oversaw their implementation.
• Instructed coworkers on drug registration compliance and how to use all relevant software.

Storrs Mansfield, Connecticut, United States

• Tutored students in history and English.

Trumbull, Connecticut, United States

• Recorded the frequency, duration, and clarity of promotional signage, graphics, and audio advertisements during broadcasts of professional sporting events.
• Researched new companies, products, and services and added them to the company database.

B.A., History And English

Activities and Societies: Secretary, University of Connecticut Mock Trial Society. Member, University of Connecticut Pre-Law.

Credit Toward Juris Doctor, Law

A.S., Computer Animation