Robert Holmgren

Robert Holmgren Email and Phone Number

Software Development Manager - Amazon Connect (AWS) @ Amazon Web Services (AWS)
seattle, washington, united states
Robert Holmgren's Location
Greater Seattle Area, United States
Robert Holmgren's Contact Details

Robert Holmgren work email

Robert Holmgren personal email

n/a
About Robert Holmgren

ENGINEERING MANAGER Software Engineering Manager with over 15+ years’ shipping large scale distributed systems. 6+ years’ experience of people management, leading and managing engineering teams globally. 9 years’ experience designing and developing distributed systemMy passion lies in Software Engineering. I started my career as a Software Engineer and moved up to Sr Engineering Manager. In an effort to learn more about both different cultures and how the products I designed were used, I moved from Sweden to US to work directly with a customer. I learned a lot about Software Engineering both working in Quality Assurance and being responsible for delivering software directly to customer. I am happy to be back in Software Engineering again as that’s where I feel I belong. I am looking forward to learning many new things coming years and to put my skills to good use. Outside of work, I love snowboarding. My family has season passes to The Summit and you will likely be able to meet us there or once a year in Whistler. I also enjoy playing tennis and spending time with family.

Robert Holmgren's Current Company Details
Amazon Web Services (AWS)

Amazon Web Services (Aws)

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Software Development Manager - Amazon Connect (AWS)
seattle, washington, united states
Employees:
72973
Robert Holmgren Work Experience Details
  • Amazon Web Services (Aws)
    Software Engineering Manager
    Amazon Web Services (Aws) Dec 2021 - Present
    Seattle, Washington, United States
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  • Amazon Web Services (Aws)
    Sr Technical Program Manager
    Amazon Web Services (Aws) May 2021 - Dec 2021
    United States
    Responsible of Regional Expansion of Amazon Connect to new AWS regions. Responsible for the success of launching Connect in two regions. Region Expansion project spans over 28 development teams, and multiple other teams such as compliance, marketing and security, all of which needs to be work together and be ready in time for launch.
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  • Ericsson
    Technical Program Manager - Service Delivery Gateway & Bulk Notification Engine
    Ericsson Feb 2020 - May 2021
    Bellevue, Washington, United States
    For a large-scale distributed notification service, I led a team of 60+ indirect reporting engineers (6 teams distributed globally) responsible for the continuous delivery of 8+ releases per year to production. I directly managed all deliverables, ensuring on-time, high-quality execution. Some of the features delivered was 1/ support for 10DLC and 2/ implementing local cache on instance level for improved performance. I introduced changes to the development process which over time removed the average 6.5-week delay to production. In a matrix organization I was responsible for hiring and develop the best, by deciding onboarding and offboarding to project as well as coaching of existing team.
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  • Ericsson
    Quality Manager | T-Mobile Capacity Model
    Ericsson Jan 2019 - Feb 2020
    Bellevue, Usa
    Created the Quality Assurance organization for the T-Mobile Capacity Model program. I led a team of 60 (indirect reports) onshore and offshore QA Engineers in North America and India to execute replicable, repeatable, and profitable test automation functions. I worked with 4 development organizations to improve focus on quality over the SDLC. I was able to reduce defect inflow more than 60% over a period of 6 months.
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  • Ericsson
    Test & Delivery Lead – T-Mobile Uprising Bss Project | Drove Launch Of Bss Uprising Ericsson Stack
    Ericsson Nov 2015 - Jan 2019
    Greater Seattle Area
    I managed all delivery and test activities for the next generation BSS transformation project for a Tier 1 operator – T-Mobile – to ensure release quality. My leadership accelerated E2E execution speed, simplified test automation and created and led a defect triage process spanning multiple teams from Ericsson, T-Mobile and other vendors. Additionally, I implemented a release pipeline that cut time from test to delivery more than 60% and increased the number of test cases more than 600%.
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  • Ericsson
    Sr Software Engineering Manager | Head Of Design Centre Karlskrona, Du Charging & Billing
    Ericsson Nov 2013 - Nov 2015
    Karlskrona
    Responsible for development of Charging System, a large-scale distributed system serving over 1.2 billion telecom subscribers worldwide. I directed the requirement breakdown and development efforts for 3 different pipelines: R&D, customer customizations, and design maintenance (ops). I led an organization of 200 engineers spread across multiple countries. I had 5 SDMs reporting directly to me, and a total of 20+ development teams distributed globally.
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  • Ericsson
    Software Engineering Manager
    Ericsson Feb 2011 - Dec 2013
    Karlskrona, Sweden
    Engineering owner of 3 Telecom Products (Account Finder, Account Information Refill and Voucher Server). Manager of 3 development teams, with a total of 20 direct reports. I owned the product roadmap and prioritization of features. Responsible for development processes, design, code quality and building high performance teams. I drove the modernization of the Voucher Server which included the migration from Oracle DB to Cassandra NoSQL Database.
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  • Ericsson Ab
    Software Developer| Designed Voucher Server, Air & Account Finder Nodes
    Ericsson Ab Oct 2005 - Feb 2011
    Software Development Engineer in an agile dev team, designed and implemented functionality for Voucher Server, AIR, and Account Finder products. Worked with Java and C++ solutions running on Linux, with Telecom grade requirements for uptime. Experience with Oracle 11g, Oracle Dataguard, Oracle RAC.
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  • Fds Uk Ltd
    Graphical Engineer
    Fds Uk Ltd May 2001 - Aug 2001
    As a Graphical Engineer I was responsible for receiving different kinds of financial reports, often from banks or special "brokers". These reports often needed some work in order to be able to print them. The Graphical Engineer was responsible of ordering the printer job, and later distribution of the reports. The job involved a lot of challenges since the reports should be delivered no more than 24 hours after we received them. We distributed the reports all over Europe and in some places in the US.
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  • Robert Holmgren Consulting
    Founder
    Robert Holmgren Consulting May 1997 - Nov 1997
    Held a consultant position at Volvo Penta AB, creating 3D-models of their Volvo Penta Engines along with various other hardware.Pro Engineer was used when creating the 3D-models.

Robert Holmgren Skills

Agile Methodologies Eclipse Telecommunications Software Development Software Engineering Scrum Java Agile Project Management Software Design Linux Unix Mobile Devices Integration C++ Git Testing Sql Gsm

Robert Holmgren Education Details

Frequently Asked Questions about Robert Holmgren

What company does Robert Holmgren work for?

Robert Holmgren works for Amazon Web Services (Aws)

What is Robert Holmgren's role at the current company?

Robert Holmgren's current role is Software Development Manager - Amazon Connect (AWS).

What is Robert Holmgren's email address?

Robert Holmgren's email address is ro****@****son.com

What schools did Robert Holmgren attend?

Robert Holmgren attended Blekinge Institute Of Technology.

What skills is Robert Holmgren known for?

Robert Holmgren has skills like Agile Methodologies, Eclipse, Telecommunications, Software Development, Software Engineering, Scrum, Java, Agile Project Management, Software Design, Linux, Unix, Mobile Devices.

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