Robert Howland Email & Phone Number

Los Angeles, Ca, Us

White Plains, Ny, Us

Strengthened and grew the size and impact of a $64M+ network of over 270 chapter non-profits and participants. Scaled network services to address customer needs such as organizational and leadership training, strategic planning, evaluation, diversity-equity-inclusion support, tennis and education curricula, program and general operating grants, college scholarships, and access to corporate activations. In addition, I lead USTAF community outreach and development interests in the Carol “Lulu” Kimmelman Athletic and Academic Campus, a $100M+ education and tennis facility in Los Angeles, CA.• Retained 92% of existing chapters, supported 24% participation growth, and grew network revenue from $47M to $64M through training leaders in fundraising techniques and non-profit best practices. Achieved a 4.52/5 positive customer satisfaction rating. • Developed Key Performance Indicator dashboards to support improved data sharing with stakeholder communities.• Stewarded a $5M capital gift from Cedars Sinai to support the Los Angeles Athletic and Academic Campus and serve as the principal relationship manager through the facility design, development, and pre-construction process. • Ideated, designed, and implemented inaugural USTAF Impact Conference. 100% of chapters committed to attending again.• Beta-tested conference and product-based program revenue to improve customer usage and valuation of services.• Advocated and obtained Finance Committee and Board support to invest in the Salesforce transformation of four unrelated technology platforms into a single, unified system for Programs & Services and Fundraising & Development. • Designed a new Departmental team structure and recruited highly qualified internal candidates from the NJTL family to meet business needs and exceed diversity goals.• Developed 2023 $13M+ Programs & Services budget to support the first year of a new five-year strategic plan.

White Plains, Ny, Us

Strategically led a geographically dispersed team of six direct reports, 10 Consultants, and two Board Committees and managed growth from a $3M to over $7.5M annual operating budget. Supported all aspects of program, fundraising, financial, and organizational strategy for the charitable entity of the National Governing Body of Tennis. Delivered guidance to 250 chartered chapter non-profits that generated $47M in revenue and provided youth development, education, and tennis lessons to 160k youth participants. Led the program design and execution side of corporate partnerships that included Chase, ESPN, Deloitte, TD Bank, American Express, Iberia Bank, Synchrony Financial, and Jersey Mike’s. • Responded to the COVID-19 crisis, analyzing all foundation expenses, funding, and technical assistance. Minimized the impact on the chapters by providing virtual training, which led to over $10M in PPP funding and new online youth development and educational resources. • Key contributor and thought leader for a $100M+ athletic and academic campus that gained traction with government, public and private foundations, and community stakeholders. • Transformed tennis courts into murals by local artists in five cities. At the time, it was the most engaging social media campaign in the history of the U.S. Open, with a total of 85M people reached, 260M impressions, and 20.6M views.• Pioneered refresh of the American Express-sponsored Excellence Program throughout 19 cities that supported 350+ youth participants. Result: Student talent earned $2M in scholarships for academic and tennis performance. • Produced virtual National Day of Learning, achieving charter school viewership in excess of 50k students.• Championed the development and execution of a three-year capacity-building program in partnership with 50+ chapters and the largest USTA Section. Result: Chapters served an additional 6k youth and increased revenues by $2.9M.

Trenton, New Jersey, Us

Collaboratively led the construction and execution of the vision, mission, strategy, and goals for a $1.2M expansion project alongside a team of 30+ Board Directors and staff. Established KPIs, formed donor partnerships, and strengthened presence in the community. Fostered relationship development with large organizations that included Johnson & Johnson, PNC Bank, Bloomberg LP, NJM Insurance Group, GAF Materials, and Bristol-Myers Squibb.• Facilitated a compelling presentation for a two-year, $1.2M expansion project from Newark to Trenton. Secured unanimous Board approval. Successfully delivered key milestones on-time and within budget/scope.• Boosted revenue performance from $874k to $1.14M over a period of three years, including $120k in additional government funding. Simultaneously lowered fundraising expenses by 13%.• Obtained city, state, and federal zoning permits and approval to restore the historic Cadwalader Park Public Tennis Facility as part of a $1M campaign. Managed the design and construction and secured $200k for a learning pavilion. • Established a KPI dashboard and customer relationship management (CRM) system for the Board of Directors to monitor team member performance and program participation. Improved program participation by 15% to 2.7k youth.• Partnered with YES Network, CBS Sports, NBC10, and 6ABC Philadelphia news networks to gain traction and exposure for the program. Additionally, obtained donated billboard space on Trenton Highways and the New Jersey Turnpike.• Reorganized, trained, and improved the skills of new and existing team members. Incentivized outstanding performance alongside a robust new performance review program.

Trenton, New Jersey, Us

Directly oversaw a team of 20+ Board Directors and staff that executed programs, operational initiatives, and growth strategies laid out by the organization's senior leadership team. Focused on philanthropy, business development, and overall growth.• Canvassed the local community in support of new business development initiatives. Secured new members and generated $700k in annual revenue.• Fostered and strengthened partnerships with donors and sponsors through frequent, transparent communication. Secured substantial gifts from donors that totaled more than $400k.• Seamlessly executed program tasks, focusing heavily on relationship building with prospective, new, and existing members.

Trenton, New Jersey, Us

Progressed through several roles of increasing responsibility. Guided a team of part-time employees and Volunteers in the execution of operational and program development initiatives.· Incorporated education into after-school programs and negotiated access to three additional indoor tennis facilities. Expanded the availability of tennis instruction to more youth in the community.· Increased school partnerships from six to 18 schools in collaboration with community partners. Opened the door to future funding and further program expansion.· Designed and executed the first citywide youth tennis event held in 30+ years. Assembled resources that supported the event’s current and future success.

Master Of Arts (M.A.), Government, International Relations & Diplomacy

Bachelor Of Arts (B.A.), Communications

Nonprofit Fellows Program, Institute For Ethical Leadership