Robert Hugh Email & Phone Number

Change and Release managment.

Root Cause analysis and Problem management

Participates in all Lawson IT system testing, including: Load, Stress, Performance, Volume, Batch and Regression Testing. Maintains test plans, test scripts, and documentation of test results/reports for compliance with QA standards. Utilizes IBM Rational Performance Tool and Functional tester products to identify program processing errors and reviews for.

Create and review all purchase requisitions for accuracy and transmit to vendor within 48 hours of receipt. Review vendor's order confirmation and confirm PO price within 24 hours. Negotiate pricing with vendors. Communicate price discrepancies to contract manager for resolution. Communicate to customer any pricing variances, delivery issues or any.

Procure goods and services for assigned departments. This includes the timely processing of all assigned purchase requisitions. Reviewed, executed and negotiated all requisitions and contracts which included blanket orders, service agreements and one time purchases. Investigated and expedited outstanding purchase orders for assigned departments. Liaison.

Responsible for client relations, opportunities identification, employee performance, salary recommendations, training development and plan approval, team and individual employee meetings. Tracking of Systems Support project revenues, profits and expenses and other human resources issues include resource allocation, liaison between service areas and.

Managed 51 technical consultants. Responsibilities included development of employee partnership agreements/professional development pathways, benefits coordination, contract negotiation/development, client site visits/engagement agreements and assignment of employees to new opportunities. Other duties included interviewing, recruitment and final proposals.

Developed and implemented a centralized, JIT procurement system for 80 physician practices for the start-up Family Care Division. Directed, managed, coordinated and controlled supplies, services, contracts and capital equipment from acquisition to disposition. Established policies and procedures, conducted quarterly internal audits and performed financial.

Efficiently managed a department of 32 employees. Responsible for recruitment, scheduling, payroll, grievances, performance appraisals, staff development, labor relations and monthly statistics reporting. Maintained joint responsibility for a $3M annual operating budget.

Ma, Organizational Dynamics

2006, Med; Elementary Education

B.S., Criminal Law