Robert Curran Email & Phone Number

Holbrook, Ny, Us

New York, Ny, Us

Houston, Tx, Us

Pittsford (Rochester), Ny, Us

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences.

New York, Ny, Us

Directing Underwriting operations and systems for Global Property and Special Risk (PSR) business, I led 19 direct reports, managed 41 underwriting platforms and workflow systems, and oversaw Business Continuity Planning to realign and consolidate Commercial Operations. I guided budget prioritization, led compliance initiatives, and managed multiple concurrent projects.My accomplishments include:► Recovering $11M in outstanding collections by reconciling discrepancies between systems.► Directing a $12.4M global project while supporting Global Exposure Modeling system training.► Hiring and developing external talent, resulting in two employees’ promotions.► Reallocating resources from onshore to offshore to achieve cost and productivity goals.► Enabling and improving timely booking of all relevant machine-coded reinsurance by developing and maintaining a Reinsurance database as subject matter expert (SME).

New York, Ny, Us

I led the merger of the independent Energy and Engineered Risk businesses into a single operation and shared systems by fostering a collaborative, team-focused approach to drive on-time and accurate project execution.My accomplishments include:► Strengthening project planning methods to shift culture from reactive to proactive. ► Implementing application improvements that resulted in real savings of three full-time employees.► Transferring the maintenance and support of multiple tools and applications into the IT support framework in partnership with IT stakeholders.

New York, Ny, Us

Implementing a new underwriting system to support AIG Global Marine's Cargo, Hull, Liability, and Recreational Marine lines of business. Working with business users to establish requirements, new process flows, and automation of current work flow.

New York, Ny, Us

Coordinated and validated software changes for the Underwriting business as the manager of a portfolio of projects, overseeing all stages from initial planning through Operations Acceptance Testing and User Acceptance Testing.

New York, Ny, Us

As SCI Project Manager, I led the development and implementation of a web-based claims data system used by cross-functional end-users to communicate and access claim information and documentation. From solution assessment to testing, I oversaw project costs, progress, and consultants, then led ongoing technical support and system changes.