Robert Jackson Email & Phone Number

Beckenham, Gb

London, England, United Kingdom

Prospecting and presenting a range of products, maintaining customer retention, ensuring targets are both met and exceeded on a monthly basis, sharing best practice and supporting colleagues to help them meet expectations.Managed between 400 to 1100 clients nationwide, reporting to Team LeaderIn 2023 in challenging market conditions achieved top performing status as one of 4 colleagues out of 24 who achieved or exceeded target - team reached 105% for the year and a value of… Show more Prospecting and presenting a range of products, maintaining customer retention, ensuring targets are both met and exceeded on a monthly basis, sharing best practice and supporting colleagues to help them meet expectations.Managed between 400 to 1100 clients nationwide, reporting to Team LeaderIn 2023 in challenging market conditions achieved top performing status as one of 4 colleagues out of 24 who achieved or exceeded target - team reached 105% for the year and a value of £2,730,000 in revenue Achieved Sales PRESIDENT CLUB status in 5 of the 8 full calendar years at the companyDuring a time where the cost-of-living crisis was having a severe impact on school budgets successfully negotiated with senior stakeholders - Business managers and Bursars to identify retention of products and protect sales revenue Created new and innovative ways to reach clients, using in depth market knowledge and targeted research on clients. This allowed sustained success when prospecting. Since 2019, a high proportion of business development revenue has come from targeted research, making over 50 calls per day and setting up daily demonstrationsPlayed a key role in training new starters, acting as a role model. This included allowing them to model best practice, listening to sales calls and client presentations As an advocate of continuing improvement, frequently wrote scripts and email templates for colleagues to use, in particular for selling new products, namely myON – a key literacy tool. Team achieved the highest performance in myON salesResolved complex queries on behalf of clients by taking ownership, liaising with other departments and earned a reputation for going the extra mile - clients on occasions, wrote in to say how happy they were with the service delivered Show less