Robert Jagger Email & Phone Number

Washington D.C. Metro Area

Team lead responsible for developing, drafting, managing, and coordinating high-priority rulemakings in a fast-paced, deadline-driven environment. Provides developmental, policy, and writing support on other rulemakings as needed. Plans out rulemaking schedules and outlines. Establishes work priorities and sets project parameters to complete urgent tasks first. Manages and communicates changing work timeframes. Leads employees and takes initiative to meet deadlines, accounting for limited resources and organizational planning while delivering high-quality products. Briefs internal and external audiences, including senior officials and congressional committee staff, on rulemaking procedures and activities. Advises senior officials and develops policies and strategies on recommended actions pertaining to rulemaking, Technical Advisory Committee meetings, interpretations, and correspondence. Creates talking points and documents in response to media requests and articles on high-profile rulemakings that communicate organizational strategies and objectives. Responsible for congressional and other politically sensitive correspondence. Resolves conflicts by persuading others to accept new conditions, procedures, and techniques. Creates policy that negotiates differing points of view held by different pipeline stakeholders. Represents the agency’s position on major rulemaking activities to Federal and State agency representatives, local officials, pipeline industry consultants, pipeline industry executives and organizations, and the general public. Creates and updates briefing materials for congressional hearings, including reauthorization hearings. Develops and coordinates answers to congressional Questions For the Record regarding rulemaking. Teaches, mentors, and coaches peers and team members on issues related to writing and grammar, rulemaking development, presentations, technology applications, policy development, and professional comportment.

Washington D.C. Metro Area

Team lead responsible for managing and coordinating high-priority rulemakings. Briefs internal and external audiences, including management, on rulemaking procedures and specific rulemaking activities. Provides technical writing and coordination support on other rulemaking activities. Creates talking points and documents in response to media requests and articles on high-profile rulemakings.Resolves conflicts by persuading others to accept new conditions, procedures, and techniques. Works with staff members to create policy that negotiates differing points of view held by different pipeline stakeholders. Participates in Technical Advisory Committee briefings and meetings.Responsible for the accuracy and quality of several documents, including congressional and other high-level correspondence as it pertains to rulemaking activities, responses to petitions for rulemaking, responses to requests for regulatory interpretations, Advisory Bulletins, Special Permit requests, other Federal Register notices, and Standard Operating Procedures.Supports other tasks and initiatives as necessary and at the request of the Associate Administrator, the Deputy Associate Administrators, and the Office Director and Supervisory Transportation Specialist. Advises PHMSA officials on recommended actions pertaining to rulemaking, Technical Advisory Committee meetings, interpretations, and correspondence.Creates and updates talking points and briefing materials for the Administrator’s congressional hearings. Develops and coordinates answers to Questions For the Record regarding rulemaking from the House Energy & Commerce committee and the House Transportation & Infrastructure committee.Creates talking points for the Administrator for meetings with pipeline safety stakeholders. Uses Microsoft Office software, SharePoint, Correspondence Control Management System, and various technologies to initiate, organize, develop, coordinate, and execute tasks and projects.

Washington D.C. Metro Area

Served as the Writer/Editor for all divisions of the Office of Pipeline Safety (OPS), including Policy and Programs, Standards and Rulemaking, Engineering and Research, Program Development, and Regional offices. Wrote and edited persuasive, clear, logical, and concise documents, including Pipeline Safety Regulations and Federal Register documents, congressional testimony, technical reports, outreach products, briefing materials, and presentation materials, that communicated and disseminated complex and controversial administration and agency policy to members of Congress, State government representatives, Federal oversight agencies, pipeline operators, and the public.Rapidly learned, translated, and organized complicated concepts and technical information into easy-to-understand material suitable for varying internal and external audiences. Analyzed and synthesized complex policies, regulations, and scientific reports to prepare documents. Developed and edited complex and occasionally controversial documents for signature by the Secretary of Transportation, the Deputy Secretary of Transportation, the PHMSA Administrator, the PHMSA Deputy Administrator, the Associate Administrator of OPS, and the Deputy Associate Administrators of OPS. Developed testimony and speeches that communicate policy and were delivered by the PHMSA Administrator to members of Congress, State public safety officials, pipeline safety stakeholders, industry representatives, and members of the public.

Las Vegas, Nevada Area

Obtained and maintain professional-level status within company, under constant scrutiny for writing quality and professional comportment. Write articles of 200-5,000 words for corporate publication on a variety of different topics and in different editorial styles. Rapidly research and learn new concepts and fields while accurately following directions and anticipating clients’ needs. Work in tandem with editors to ensure a high level of quality and customer satisfaction, and to communicate clearly and efficiently with clients through an indirect system. Accommodate several deadlines at once and utilize Windows Vista, Windows XP, Macintosh operating systems, Microsoft Office programs and HTML code and formatting. Review completed documents for factual accuracy and accuracy of company standards and policy. Clients include Sears Holdings Corp., eBay and Monex.com. Proficient in AP and MLA style.

Independently created and executed lesson plans centered around learning objectives for two classes of 24 students each semester. Analyzed and evaluated student work and made tough decisions regarding grades and student outcomes. Simultaneously managed the needs of several students inside and outside of the classroom and continually adapted teaching style to solve problems and assist students in subject comprehension. Created online course content to maximize student participation. Effectively explained complex concepts regarding grammar, essay composition, critical thinking, critical reading, analysis and evaluation.

Master Of Fine Arts (Mfa), Creative Writing

Bachelor Of Arts (Ba), English Language And Literature, General