After many years in hospitality, I took advantage of the down time during the pandemic to adjust and re-skill. Taking on a new challenge at this stage in my career has been the most refreshing and exciting prospect I could of hoped to of come out of a very dark time for many.Currently working through the apprenticeship program.

Played an integral part within the start-up team, taking advantage of my previous experience working with a prestige brand to help guide the Stella brand to become the leading cinema experience in Ireland.My role included the following responsibilities:• Business & Operations – Operational responsibility of the cinema and restaurant. Overseeing a team of 40+ staff over multiple departments & coordinating with the management to ensure exceptional standards are maintained at all… Show more Played an integral part within the start-up team, taking advantage of my previous experience working with a prestige brand to help guide the Stella brand to become the leading cinema experience in Ireland.My role included the following responsibilities:• Business & Operations – Operational responsibility of the cinema and restaurant. Overseeing a team of 40+ staff over multiple departments & coordinating with the management to ensure exceptional standards are maintained at all times. Analysing customer reviews weekly, with the aim to achieve and maintain positive feedback.• Finance – Forecasting schedules in line with expected business levels to be able to achieve monthly budget targets. Implementing strategies and incentives to help increase turnover and SPH across all areas. Preparing and analysing weekly financial reports to record venue performance to monitor & identify areas of strength and weakness.• Team development – Implementation of training structures to allow for progression within the operation, encourage staff retention and maintain a high level of morale. Execution of venue specific training material to provide a support structure for new starters to learn and grow. Taking review feedback to further tailor training needs regularly.• Stock management – Collaborate with beverage team to achieve weekly GP targets. Ensure sufficient stock levels are maintained and rotation takes place regularly to minimise unnecessary waste. Monitoring of stock loss and implementation of strategies to reduce company deficit costs.• Events – Overseeing the execution of movie premiers and exclusive bookings within the venue. Highlights include Irish premiers of Once Upon a Time in... Hollywood and Lady Bird, an exclusive venue hire where we were host to 1000 guests over 8 hours delivering a revenue of €134K. Show less

My role included the following responsibilities:• Stock take & stock management – I investigated weekly variance reports and follow up on all issues immediately which ensures that the correct stock taking standards are adhered to both weekly & monthly protecting the revenue of the business.• Staff training & development – I developed tailored training material for each site I have worked in, and use it to support and drive the team growth within the company.• Payroll management… Show more My role included the following responsibilities:• Stock take & stock management – I investigated weekly variance reports and follow up on all issues immediately which ensures that the correct stock taking standards are adhered to both weekly & monthly protecting the revenue of the business.• Staff training & development – I developed tailored training material for each site I have worked in, and use it to support and drive the team growth within the company.• Payroll management – Responsible for creating team rotas for up to 40 staff weekly, ensuring that staff levels are set correctly for the business while ensuring that we don’t exceed the budgeted payroll targets.• Supervising cash ups – Responsible for supervising cash ups which have the potential to deliver up to £20K in three hours of trading. The weekly revenues can exceed £70K over 6 trading days.• Duty management for the venue – Responsible for all the catering within the building, which include 5 restaurants, and 4 bars. This would also include the shared responsibility of the health & safety for the 2,200 audience members who attend the performances nighty.• Events – Operating the bars during events which include: the high-profile BAFTA awards which caters for 1,200 people, GQ Man of the Year awards and the Olivier awards, both of which have 400+ attendees as well as many more Show less

First brought in to oversee the evening time business, and then eventually the day time trade also. During my time onsite, the revenue increased from £15K up £30k weekly. The site operated with a late license until 2am, four nights a week. The venues proximity to waterloo station ensured that there was a brisk trade both day and evening during the entire week.