Robert Jocson Email & Phone Number

San Francisco Bay Area

CSM (Certifed Scrum Master 1/2018)

San Francisco

Design and create the club's website. Manage and maintain club events and scheduleEnhance the club's visibility through the web site and social media such as Facebook, Twitter, LinkedIn, and InstagramInvite and schedule club guest speakersCreate the club's brand and identity by creating the club mission statement, logo and sloganProficient in Adobe.

Rotary Club Of San Francisco West, SAN Francisco, CA

www.facebook.com/RotaryClubofSFWest

Mountain View

• Served as the subject matter expert and key advisor for the Compare product
• Produced technical guides, best practice documents, application notes, and configuration and installation content to educate and inform partners and users the loan cycle process
• Prepared and presented content to partners, customers, and executives
• Worked with engineering teams through design, testing, and product implementation
• Ad searches for financial services generated about 10% of search revenues
• Investigated and articulated our competitive positioning and strategy

San Francisco

Achieved successful results due to the implementation of a detailed sales plan/programMonitored and controlled processes through the development of project management plan and CRMProvided product knowledge and expertise and delivered quality service level for stakeholdersManaged partners’ expectations through weekly meetings and monthly “lunch and learn”.

San Francisco

• Worked with stakeholders (borrowers) in securing their deliverables (mortgage/home)
• Initiated loan cycle from beginning to closing of escrow
• Developed and planned project timeline and deliverables
• Mitigated risks; controlled project scope, schedule and budget

Daly City

Collaborated with key partners in helping stakeholders secure their home through mortgage financingPrepared detailed financial plan and monitored loan process from loan origination to closingCreated client referrals through high-quality assurance and by controlling cost, schedule and budget

San Mateo

Countrywide was Acquired by Bank of America in 2008.Worked directly with stakeholders’ to originate loan and developed referral networkProvided monthly sales and funding forecastsNegotiated terms and conditions for prospective clients. Performed “what if” scenarios.Analyze and review financial documents and statements.

San Bruno

WAMU became Chase in 2008

San Francisco Bay Area

Originated loans. Subject expert in loan process and buying cycle. Met regularly with StakeholdersPlanned, managed, and controlled loan origination, scope, schedule, and costsPerformed income/debt and loan/value ratios.Optimized stakeholders’ leverage

San Francisco Bay Area

Interviewed, qualified, and collected stakeholders’ requirementsConsulted prospective clients to match borrowers' budget with suggested program plan

Daly City

Interviewed, qualified, and collected stakeholders’ requirementsConsulted prospective clients to match borrowers' budget with suggested program plan

Oakland, CA

Hardware (Servers and Routers) and software (NT Server/Workstation) roll-out. Procured hardware and software licenses. Managed stakeholders expectations, monitored and controlled integration, scope, quality, risk, and budget. Audited circuits and data lines and provisioned ISDN circuits. Obtained formal administrative closure.

San Francisco

Supported corporate employees (level 2) and remote Distribution Centers and Administrative Offices in the US South East region. Managed projects, service requests, such as software conversion ( SAP roll-out, Novell to NT/TCP/IP). Conducted planned control management and supported other IT groups such as security and operations.

San Francisco Bay Area

Supported Operations, Help Desk, and Business Analysts in various capacity including:WAN/LAN Networking- NT, TCP/IP troubleshootingCapacity Planning/Load BalancingChange Control ManagementDisaster Recovery and SecurityProcurement and vendor managementTelecommunications/Video ConferencingOperation Support such as move, adds, and changesRisk AnalysisHelp.

Bachelor'S Degree, Biology

Certification, Networking And Telecommunications