• athenahealth is a leading provider of network enabled services and mobile applications for medical groups and health systems• Created scope of work and managed onsite consultations to create efficiencies and improve measurable metrics of clinical workflows• Developed the Consulting arm for the Communicator product and delivered both onsite and remote engagements• Worked with clients ranging from single physician offices to 1000+ provider facilities to create strategies to achieve high adoption of Patient Engagement• Created and delivered training to both internal teams and clients as well• 2015 Teach award winner

Managed the direction and strategic vision for the Communicator product. By collaborating with many teams throughout the company, the product grew from its infancy to adoption of over 7 million patients. Created methods and supported teams in supporting the implementation, adoption and overall usage of the product.

A healthcare company specializing in patient communications. Communicating with patients in both live answer and automated messaging, this 24 hour call center provided a solution for efficient patient/physician messaging.