Robert Kinard Email and Phone Number

- Development supervisor for the Teller Payments Fraud line of business with over 15 developers.- Lead interviews for software developer positions.- Oversaw major product upgrade to new UI/UX design and a move to browser agnostic technologies (removing Internet Explorer dependencies)- Manage simultaneous implementation teams and maintenance contracts.- Lead teams of 4-6 developers from requirements gathering through deployment of a customized Browser based Teller solution over the course of 3 years.- Designed new implementation strategies that reduced time from signed contract to completing rollout for new customers from 3 years to 1.5 years.- Work with key stake holders to recommend, design, and implement software enhancements that have proven valuable and cost effective.- Lead and review the execution of SDLC practices including design, development, code reviews, and effort estimation.- Designed and performed multi-day training courses for internal and external developers on the Teller application.- Architect solutions for complex design problems and defects, including memory leaks, pointer exceptions, and performance issues- Developer Core Competencies Taskforce Member - Redesigned how developers are assessed by defining a list of core competencies, describing different levels of proficiency, and assigning expected levels to positions.

- Designed and led a team of 4 developers through the integration of a recently acquired Fraud and Compliance Anti-Money Laundering solution into the base ARGO Teller Application.- Integrated a third-party POS magnetic stripe reader and PIN Pad authentication device.- Researched, designed, and implemented a core architecture change within the Browser Teller Application to use AJAX as the primary communication method with central server.- Participated in a SWAT teams that resolved difficult critical issues for existing customers. This included working with Microsoft to identify bugs within Internet Explorer and resolving long standing memory leaks.- Led team of 5 developers through software roll out to 1300 branches, providing support, software enhancements, and defect resolution.- Primary point of contact for executives and customer stake holders regarding project technology.- Code Complexity Taskforce Member - Designed new code methodologies to refactor core ARGO Teller Solution code to improve readability, reduce implementation effort/cost, and add modularity. Created implementation plan using an agile development methodology.- QA XML Taskforce Member - Created procedures and utilities for QA analysts to retrieve and validate XML data.- Interacted daily with customers, including on-site support.- Provided status reports to executive management on key projects.- Learned a proprietary programming language.- Designed and implemented the integration of a complex third-party image capture application

- Interacted daily with customers, including on-site support.- Provided status reports to executive management on key projects.- Learned a proprietary programming language.- Designed and implemented the integration of a complex third-party image capture application

• Providing phone, email, and walk-up IT support to students and employees• Analyzing and solving complicated problems• Supervising and supporting Student Technicians and Analysts

• Designed and developed a blackberry application for completing reports in the field• Performed quality assurance checks • Wrote daily records