Senior Network Administrator
CurrentServes as a Senior Network Administrator responsible for securing the Credit Union Network by developing network access, monitoring, control, and evaluation; maintaining documentation, analyzing vulnerability scan reports and making appropriate adjustments to the network and server environment. Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshoots WAN and LAN problems; escalates problems to vendor. Sets up new offices and designs and implements new network services and security. Maintains phone system and assists with any upgrades. Assists after hours as needed in the case of emergencies or scheduled maintenance. Creates and maintains documentation required to support the IT Infrastructure. Follows proper incident, request, change and problem management procedure for the organization’s ITSM. Provides Tier II and Tier III support per request from Service Desk staff, effectively communicates with staff and provides status updates. Works to maintain 99.9% system availability standard for member facing applications.
