Robert L. Email & Phone Number

Vernon Hills, Illinois, United States

Melrose Park, Illinois

Develop 17-month, 13 course curriculum and grading criteria for written and hands-on knowledge and skill tests administered on both trainers and actual vehicles to 8-30 students per class. My specific emphasis is placed on electrical, air conditioning welding, suspension and mechanical systems. Organize, communicate and deliver curriculum in clear, concise and well-paced lessons ensuring appropriate classroom and shop content. Actively supervise and hold students accountable in classroom and shop to ensure participation and motivation, while facilitating a neat, orderly, controlled and safe environment. Evaluate and communicate student performance in a timely and accurate manner using proper documentation. Prepare, maintain, report, schedule and repair training aids including automobiles, tools and equipment in advance for use in classroom and lab. Place orders for classroom consumables used during instruction.

Bedford Park, Illinois

Performed full cycle up-fitting of Personal Protection Vehicles for Dignitaries, including the motorcade vehicles for the President of the United States, Barack Obama and Vice President, Joe Biden as well as American embassies worldwide. Vehicles were modified with the express purpose of being converted to Level One armor status which included fabricating panels and frame sections added to stretch the wheelbase of the vehicles.

Glen Ellyn, Illinois

Vehicle Maintenance/Restoration • Own and operate a shop that contracted with several small businesses to perform all scheduled and unscheduled repairs to fleet vehicles, assisted with developing specifications and time\mileage schedules for vehicle replacement.• Operate an automobile restoration and specialty shop mainly catering to a regular clientele. • Handled all facets of the restoration process: including estimating, invoicing customers, disassembly, body, paint and mechanical refurbishing of antique or specialty vehicles.• Sourced or fabricated needed parts required in the vehicle restoration or modification process• Hired, supervised, trained and scheduled employees and sub-contractors as needed. • Maintained supply inventories on a just in time basis. • Maintained records, payroll, budgets and handled customer concerns. • Performed all quality control inspections to ensure project criteria and client expectations were met. • Performed vehicle appraisals for insurance and financing valuation.• Served as a technical advisor regarding automotive industry best practices and procedures.

Glendale Heights, Illinois

Performed both as a mechanical technician for the collision shop and body repair technician, wrote estimates and add orders to existing estimates; performed repairs to repair order specifications, ordered parts and supplies as needed

Glendale Heights, Illinois

Mechanical Technician• Line mechanic at a Pontiac\GMC dealership between 1991 and 1993. • Performed warranty and customer pay repairs to cars and light duty trucks, diagnosed customer concerns and recommended repairs required, ordered parts, filled in as service writer when needed. • Beginning in 1993 opened an on-site body shop catering to all the dealerships warranty work as well as customer pay and insurance repairs, served as the Manager: wrote estimates and supplements; rectified billing on all repair orders and employee hourly bookings, assigned work to minimize cycle rate of vehicles, managed all body repairs for Cotton Construction (owned by dealership owner) ordered parts, both through the dealership parts department and outside vendors, maintained consumables inventory, rectified monthly operating budget, performed QC on all work done, and insured customer satisfaction upon delivery of repaired vehicles.• Moved into service writer position 1/96, service manager position in 1/97

Associate Of Arts - Aa, Business Management

General Studies, General