Robert L. Email and Phone Number

● Built, scaled, and actively managed a franchise of 9 clinics with 50 employees providing regenerative biological, medical treatments by identifying suitable clinic locations, negotiating leases, hiring staff, and leading all aspects of clinic openings. ● Generated $10M AR in 2 years by optimizing P&L, identifying cost-saving measures, and introducing training programs. ● Mitigated operational and financial risk by ensuring compliance with HIPPA, OHSA, and biohazard handling regulations.

● Led P&L, retail operations, inventory management, and in-store merchandising for a store generating $5M AR with 50+ staff.● Developed and refined sales strategies and training to maximize retail customer profitability and secure corporate accounts.

● Defined and executed business strategies to generate 30-50% YoY revenue growth across 13 stores with 5-10 employees. ● Led staff training and continuous improvement initiatives to enhance district productivity, sales, and profitability. ● Analyzed P&L, scorecards, and customer data to monitor business results and leveraged processes to address shortfalls. ● Established a strategic partnership with currency exchanges to increase sales and expand the existing customer base.

● Created, refined, and launched new sales and marketing strategies for the new wearable product lines that significantly improved the customer footprint, enhanced brand awareness, and increased revenue growth at scale. ● Partnered with management to implement a right-fitting strategy to increase customer satisfaction and conversions. ● Conducted comprehensive customer needs assessments to enable Macy’s and Best Buy to boost customer sales. ● Attained#1inMidwest sales and #5 in National sales in Q2 of 2015 through customer education and empowerment. ● Trained 3 new market managers on sales training and on-boarding; mentored 2 store leads to market manager promotions.

● Defined and executed strategies and tactical solutions to achieve top 3 in regional sales growth and optimize profitability. ● Led hands-on training on sales processes and business operations for store managers, retail sales leads, and associates. ● Leveraged data-driven insights to inform the development of retail and merchandising strategies that capitalized on seasonal items and promoted the store’s weekly, monthly, quarterly, and annual performance. ● Increased total store activations by 33%+ through customer service excellence and right-fitting customer needs. ● Oversaw store inventory, prioritized item merchandising, and utilized item markdowns to alleviate slow-moving inventory. ● Designed new marketing plans using in-store promotional materials to secure corporate accounts and volume deals

During my experience at The Nuance Group, LLC, I trained 80+ associate and 4 store managers, handling budgets, P&L, merchandising plan-o-grams, and relationship building.

Spearheading as a Store Director/Training Store Manager, I developed staff and established a 25 sq. ft. store from the ground up as a project manager, consistently exceeding sales metrics.

Performing as an Assistant Store Manager, I supervised schedules, monitored sales performance, trained newly hired employees, and oversaw inventory or assets.

Leading as an Executive Team Lead, I led a high marketing-volume retail store, including sales, customer service, merchandising, and staff development.

As a District Manager, I handled 45 independent truck rental dealers and 5 corporate rental stores, proficiently managing P&L statements and audits.

Serving as a Training Store Manager, I oversaw budgets and inventory management while effectively training new store managers, assistant store managers, and customer service representatives.

During my tenure as a District Manager, I handled profit and loss statements while mentoring dealers and streamlining business plans to improve business performance.

Functioning as a Recruiting Manager, I conducted recruitment initiatives, including recruiting, hiring, onboarding, training, coaching, and staff development.

As a Store Manager, I advocated professional growth and successfully developed 5 assistant managers to branch managers, and created marketing plans to ensure maximum market coverage.