Robert Lake Email & Phone Number

Salt Lake City, Ut, Us

Sandy, Utah, United States

Provo, Utah, United States

• At Micro Focus (Now Open Text), I developed and implemented a comprehensive mid-market inside sales program at the Provo Center of Excellence across various channels. I am a dynamic and results-driven Sales Director adept at building and leading high-performing teams within the technology sector. • I assumed leadership of the IT Operations Management (ITOM) team. In under six months, we achieved profitability, a remarkable feat in an industry known for longer sales cycles.• Through strategic relationship-building with the team, customers, and partners, we consistently exceeded sales targets and accelerated revenue growth. My expertise lies in strategic sales planning, team leadership, relationship management, market analysis, and revenue growth strategies. • I am committed to driving organizational success through innovation, collaboration, and a customer-centric approach.

Provo, Utah, United States

• I assumed leadership of the IT Operations Management (ITOM) team. In under six months, we achieved profitability, a remarkable feat in an industry known for longer sales cycles.• Through strategic relationship-building with the team, customers, and partners, we consistently exceeded sales targets and accelerated revenue growth. My expertise lies in strategic sales planning, team leadership, relationship management, market analysis, and revenue growth strategies. • I am committed to driving organizational success through innovation, collaboration, and a customer-centric approach.

Salt Lake City Metropolitan Area

• Orchestrated a transformative overhaul of team culture, fortifying internal cohesion and bolstering the retention rates of our sales personnel, operations team, and account managers. • Tracked to achieve an impressive 34% year-over-year growth trajectory through strategic operational enhancements. • We've implemented streamlined operational frameworks, liberating our sales staff from the burdens of customer service issues and empowering them to prioritize sales initiatives effectively. • Spearheaded the development of enhanced day-one benefit packages for incoming talent and existing staff, positioning our organization competitively within the marketplace while ensuring our team's welfare and satisfaction.

Layton, Ut

• Transformed a team culture of 11 direct reports from a hostile and disconnected environment into a cohesive and high-performing unit akin to a closely-knit family. • Delivered outstanding results with a remarkable 141% year-over-year growth and exceeded forecasted targets by 161%. • Guided two employees through mentorship to ascend to leadership roles within the organization. • Pioneered a Leadership Development program tailored to nurture high-potential individuals within the sales channel. It resulted in three notable advancements since its inception, empowering team members to explore and seize future opportunities effectively.

Spokane, Washington Area

• At Comcast, we launched an indirect program into a market that hadn’t been previously represented. This program brought massive growth utilizing a few existing relationships and the onboarding of local and national dealers to position products in the Eastern Washington market. • Leader in launching and overall pre-paid production in the Washington Market and West Division with the top average units per door. • Increased overall output to new records YoY for the Eastern Washington Market by 303% and 153% versus forecast. • NPS champion with the highest customer satisfaction scores in sales and marketing.

Tbd

• Spearheaded the integration of DirecTV and AT&T products.• Consolidated revenue streams within the indirect channel across the Eastern United States. • Conceptualized execution, assembled and led a high-performing team, swiftly launching our unified product offerings into the market. • Achieved an unprecedented 513% surge in broadband sales within a few months, revitalizing DirecTV's indirect arm. • Developed a comprehensive roadmap to efficiently train and equip over ~700 sales representatives nationwide with expertise in the diverse AT&T product suite, ensuring widespread market penetration and sustained sales growth.

Chicago, Illinois

• Led the coaching and development efforts for a robust retail sales management team comprising five senior front-line managers, 22 independent owners, and 215 front-line sellers spanning Illinois, Northwest Indiana, and Wisconsin. • Orchestrated a significant market share increase from 27% to 36% within 18 months, underscoring our team's strategic prowess and execution excellence. • Mentored and nurtured the professional growth of three managers, facilitating their promotions within a remarkable two-year timeframe. • Cultivated a compelling brand identity that resonated with internal and external stakeholders, fostering an environment of open communication and collaboration. • Empowered front-line teams to actively engage and contribute to our shared vision, fostering a culture of transparency, innovation, and collective problem-solving at every level of the organization.

Lake Mary, Florida

• Entrusted with overseeing a portfolio of three external vendors tasked with managing front-line sales teams• Spearheaded initiatives that propelled sales growth by an impressive 27% within six months and soared to an 87% increase within a year. • This outstanding performance surpassed forecasts by 167%, earning recognition as the top Account Manager nationally in 2013 and 2014. • Clinched the title of Top Manager in Greater Florida for consecutive years in 2012 and 2013, extending my leadership excellence into 2014. • Orchestrated the launch of seven vendor offices in the Northern Florida market, cementing our market presence and reach.• Pioneered developing and implementing an internal sales program derived from the Northern Florida market, catapulting it to the coveted number-one spot in the national direct sales channel.

San Antonio, Texas

• Was a pioneering member of the company's inaugural internal direct sales channel.• Played an integral role in shaping and refining the program from its inception. • Demonstrated exceptional performance, consistently surpassed expectations by achieving an average of 176% of the budget as a front-line sales representative for 2010 and 2011, securing the top position nationally for two consecutive years. • Embracing diverse roles, engaged in multifaceted initiatives to develop retail sales in the home services sector and enhance market share within multi-dwelling units. • Unwavering commitment to customer satisfaction earned consistent recognition, reflected in stellar net promoter scores and minimal cancellation rates attributed to positive customer experiences. • Collaborating seamlessly across departments, contributed to developing comprehensive training programs for new hires, fostered more substantial relationships with technical operations to ensure seamless installations, and collaborated with various sales channels to amplify our market impact.

Bulverde, Tx

This position was oriented on the driving of pre-set lots and inventory homes in the community to close out all existing spots as effectively as possible. Quickly advanced from a community sales assistant into managing my own community. Managed to sale out a community in 4 months that hadn't previously sold a spec home or lot in over a year.

Master Of Arts - Ma, American History (United States)

Bachelor Of Science - Bs, American History (United States), 4.0

Bachelor Of Science (B.S.), International Business

A.A., Business, Management, Marketing, And Related Support Services

Associate'S Degree, Political Science

Ute Hall