Robert Leyshon Email & Phone Number

United Kingdom

United Kingdom

Slough, Berkshire, Gb

Slough, Berkshire, Gb

directed and executed multi-channel marketing campaigns aimed at FTSE 250 organisations and practising accountants, successfully contributing to the achievement of a £333m revenue target for FY23.I orchestrated account-based marketing strategies for high-value prospects, resulting in a 300% increase in open rates and significantly enhanced engagement through effective stakeholder management.I leveraged a diverse range of digital marketing channels, including social media, content marketing, email marketing, SEO, and PPC, to drive Marketing Qualified Leads (MQLs) and support the attainment of the £140m EBITDA target for FY23. My role demanded a proactive approach to campaign management, data-driven decision-making, and collaboration across teams to optimise marketing performance and deliver impactful results.

Slough, Berkshire, Gb

Slough, Berkshire, Gb

Kensington, Vic, Au

While travelling the East Coast of Australia, I contributed to the regeneration of the historic Old Port Office in Brisbane, a project aimed at preserving and revitalising a key piece of the city's architectural heritage, it's one of the oldest buildings in the city. My role involved a variety of hands-on tasks, including Scaffolding, Concreting, Power Tool Operation, Mobile Lift Operation, Scissor Lift Operation. All to support the restoration and construction efforts of a significant building in Brisbanes history. I worked closely with a team of skilled tradespeople to ensure safety protocols were adhered to and that high standards of quality were maintained. Through this experience, I developed strong teamwork, problem-solving, and time management skills, as well as a solid understanding of building site operations and safety practices.

Backpacking the Banana Pankake Trail; including Thailand, Laos, Vietnam, Cambodia and Signapore.

Watford, London, Gb

Client satisfaction: Dealing with customers’ enquiries as to their main point of contact, identifying up-selling opportunities and ensuring the client is satisfied with the overall service they receive.Teamwork: Working effectively as part of a team, often with different members each shift, to present and serve food and create a seamless service for the client, increasing customer satisfaction for repeat sales and customer loyalty. Communication: Relayed information to a diverse range of customers in a friendly manner, building customer relationships that led to brand loyalty. Managed incoming phone calls from customers and made quick assessments of their needs to maximise sales. Time management: Prioritised and planned the workload and multiple tasks given to me based on meeting the needs of the business in a busy and pressured work environment, while also continuing to undertake my other responsibilities such as serving customers.Creativity: Collaborated, co-produced and built the visual merchandising displays such as developing different floor plans and creating three-dimensional window displays which changed seasonally to highlight specific products and maximise sales.

Leeds, West Yorkshire, Gb

Customer service and hospitality: Serving quality food and drink at premium racecourse private hospitality boxes and Paris Airshow chalets and exhibits. Interacting with and providing for a diverse range of customers, including Managing Directors and CEOs of international companies such as Boeing, Lockheed Martin and L3.Client satisfaction: Dealing with customers’ enquiries as to their main point of contact, ensuring the client is satisfied with the overall service they receive and delivering a high level of customer care.Teamwork: Working effectively as part of a team, often with different members each shift, to present and serve food and create a seamless service for the client, aiming to increase customer satisfaction for repeat sales and customer loyalty. Cash handling: Entrusted to use both cash and card tills along with accurately following cashing up procedures and stock checking to then report back to the hospitality manager. Adaptability: Often required to work behind extremely busy bars which required fast learning and a completely different approach to customer service in comparison to the hospitality boxes. Flexible with location when asked to work at a number of different venues in York, Ripon, Pontefract and Paris.

Bachelor Of Arts - Ba (First Class Degree), Business With Marketing Management

Btec Level 3 Extended Diploma, Triple Grade Distinction* Distinction* Distinction*, In Business