Robert Lightbody Email & Phone Number

Somerville, New Jersey, United States

Flemington, New Jersey, United States

Managed and led a team of four employees Streamlined ordering and inventory management, cutting down waste by 50% and increasing profit for the businessDeveloped quarterly sales reports and analytics to increase company profitOrganized and planned an event serving over 400 customersImplemented a more streamlined e-commerce ordering service, increasing.

Flemington, New Jersey, United States

Trained and managed new employeesModernized and streamlined cafe processes which led to a more efficient working environment for the employees and profitable bottom line for the businessPromoted by ownership for consistently providing excellent customer service and an excellent customer experience

Flemington, New Jersey

Learning the business from the bottom up; including coffee roasting, ordering, and serving drinksTasked to creating a deliberate customer focused experience, and cultureRecognized for creating an engaging and customer focused environment

Flemington, NJ

Assisted the President in the operations of the four companies under the holding company (CUT, Hardy’s Coffee Bar, Hardy’s Coffee roaster, Parchment & Co.)Participated in the development of business strategy/plan for each entityGained a working understanding of company financial P&L, cash flow, legal and other aspects of running a healthy.

Received excellent evaluations on positive and helpful interactions with students and staffFrequently took charge and lead in 911/medical emergency situationsConsistently arrived at time-sensitive situations well within the departments desired response times

Grosse Pointe, Michigan

Developed and introduced a more effective daily schedule that allowed students to better progress in specific sports Created a more organized storage system for a more ease of use for equipmentReceived high marks for positive interactions with both students and parents