Customer success on the Azure platform with a special focus on designing and assisting customers build production applications while reducing technical risks and debts.

Technical Manager with project management and supervisory responsibilities for a diverse team of System Administrators. Major services include, but not limited to:* Active Directory* Azure Cloud Infrastructure* Office 365 Administration* Exchange Server 2007, 2010, 2016* Lync 2010, Lync 2013, Skype for Business Server 2015* SharePoint 2010, 2013 Enterprise Services* Cisco Firewall Services* SQL Servers* Virtualization (Hyper-V )* IIS Web Services (IIS 4, 5, 6, 7, 7.5, 8, 8.5)* Red Hat LinuxDuties include: * Direct supervision of a highly technical support team of system administrators. * Responsible for performance appraisals, training opportunities, and project plans and schedules. * Documentation of complex systems and management reports.* Participation in disaster recovery planning for servers and services. * Design and lead projects to improve ITS strategic services, this includes presentation and communication of often complex and technically intricate processes. * Provide internal guidance, support and assistance for other areas. * Stay current with modern technologies, especially Microsoft on-premise and cloud technologies. * Assures and participates in 24x7x52 coverage of all servers and services.* Leadership in providing a central view for end user computing support, network administration, security, and other issues related to a modern university environment.

Technical expert with project management and supervisory responsibilities for a diverse team of System Administrators. Major services include, but not limited to:* Active Directory* Azure Cloud Infrastructure* Office 365 Administration* Exchange Server 2007, 2010, 2016* Lync 2010, Lync 2013, Skype for Business Server 2015* SharePoint 2010, 2013 Enterprise Services* Cisco Firewall Services* SQL Servers* Virtualization (Hyper-V )* IIS Web Services (IIS 4, 5, 6, 7, 7.5, 8, 8.5)Duties include: * Direct supervision of a highly technical support team of system administrators. * Responsible for performance appraisals, training opportunities, and project plans and schedules. * Documentation of complex systems and management reports.* Participation in disaster recovery planning for servers and services. * Design and lead projects to improve ITS strategic services, this includes presentation and communication of often complex and technically intricate processes. * Provide internal guidance, support and assistance for other areas. * Stay current with modern technologies, especially Microsoft on-premise and cloud technologies. * Assures and participates in 24x7x52 coverage of all servers and services.* Leadership in providing a central view for end user computing support, network administration, security, and other issues related to a modern university environment.

* Administrating a Windows NT 4.0 domain of 3000+ users and computers which includes account purges, security, and networking for the NAU domain* Software development includes building and designing services for Windows using Visual C++, Visual Basic, and VBScript.* Implemented enterprise file and print services through Active-Active Clustering using Microsoft’s Clustering services on a Dell Storage Attached Network (SAN). * Implemented highly available web services using Microsoft’s Internet Information Server (IIS) 5.0 and utilizing the Microsoft Cluster services built into Windows 2000 Advance Server, using an Active-Passive cluster mode.* Worked with LDAP team to provide feed of NAU domain user information.* Have taken on leadership roles with the deployment of new services for NAU (i.e. File & Print services, Web services, Virtual Private Networking VPN, Network Attached Storage - NAS)* Developed Active Server Pages (ASP) and VBScript jobs to utilize the enterprise LDAP server at NAU. The code I generated for connectivity between ASP and LDAP is used by most developers at NAU.