The Small Business Development Organization will work with the Regional Business Relationship Management team to acquire new small business customers with revenues from $2 - $10 million. Our small business development teams are charged with growing our business, developing strong relationships with centers of influences, engaging small business owners to understand their business, and becoming an integral part of the communities in which we serve. This Regional Business Development Office (BDO) Leader effectively manages a team of business banking sales professionals in the acquisition, consolidation, and growth of new and existing relationships with customers that have annual sales of generally more than $2 million and less than $10 million. Responsible for creating professional sales teams through effective selection, training, development, motivation, and retention of highly skilled and proficient financing sales professionals.

Lead and develop a team of Regional Relationship Mangers in the Southeast and Northeast Markets. Managed and built strong partnerships internally and externally with our Treasury Management and Small Business Administration teams. Worked on several key projects and initiatives throughout the Regional Business Banking team. • Since taking over this team in 2014 we have increased overall revenue growth year over year. This entailed building out incredible partnerships with our Treasury, Merchant, and credit partners. • Over the past 4 years built out specific strategy sessions with Bankers to increase credit acumen, customer conversations, and group learning within my team and the Charlotte site. Providing and overall better customer and banker experience • Developed and built out our Small Business Lending escalations process for RBRM. Worked in depth with the senior leaders to build out this new process and cultivate it across the footprint of RBRM. The result of this project work was an increased focus and growth of credit acumen, communication, and growth throughout RBRM.• Worked with Ipsos UU a third-party company to strategize on how we define our vision with relationship management in Small Business with RBRM. Worked to understand perceptions of our current approach, how we are doing vs our competition, and what we can do better in the future. • Worked on and developed the incentive compensation plans for RBRM Bankers and RBRM Managers for 2019. This included collaboration with Finance, SBRB Leadership Team, and the Compensation Team to build out 2019’s incentive compensation plans. • Worked and presented on mitigating risk and customer experience to senior leaders in SBRB, Deposits Group, Operational Risk Leadership, and the Business Initiatives Team. This work detailed our customers journey through our new enhanced due diligence processes. It showed the growth and changes in risk before 2016 and where we currently are.

Oversee branch sales and service operations for one of the nation’s largest banks. Direct sales force of 15 employees. Conduct weekly sales meetings and daily coaching sessions to help guide each team member through their individual sales plans. Small Business banker for the Carmel office working with Small Business clients with annual revenue around 3 million and average credit size ranging from 100 thousand to 1 million. • Manage and develop book of business of 85million in deposits and 56 million in loan base. • Increased revenue growth and sales production year over year by 20%.• Built a strong relationship with Mortgage Consultant to increase mortgage production from 5 million in production in 2009 to 12 million in 2011.

Manage the overall branch portfolio for both small business and personal clients. Deepen client relationships by advising with lending, retirement, and new accounts. As an active member in the community with the University City Rotary Club, BNI networking group and with several centers of influences I was able to expand RBC Banks market share. • With the hiring of additional sales force and a specific action plans set in place our annual goals in small business lending and consumer lending were met and exceeded. • The primary responsibility for the Personal Bankers is to develop and manage personal relationships. This was a key focus to develop existing relationships for cross sell opportunities and to increase new house holds to our book of business. With our focus in growing and retaining existing business along with earning new business the Promenade Branch grew revenue by 20% year over year in 2006.

As the Manager of the Branch I lead and developed a highly effective sales force. Facilitate all lending and retirement needs for Small Business owners and personal relationships. Small Business calling officer for the Westlake office worked with Small Businesses ranging around 1 million in annual sales. Manage both sales and service activities of the Key Center Team.Coach the overall development of each staff member ensuring sales and service goals were met.Work various reports in order to service our clients and circumvent any losses taken by Key Bank.Responsible for increasing deposit growth of 9 million quarterly.Consumer loan growth of 2.4 million quarterly. Commercial loan growth of 250 thousand quarterly.Carried Life, Health, & Annuity license for the state of Ohio.