Robert Long Email & Phone Number

El Dorado Hills, California, United States

Santa Clara

Virtana (previously Virtual Instruments) is a centralized network monitoring and analytics platform provider. I transitioned from the Load Dynamix NAS and FC traffic emulator products to the Virtana NAS and FC32 network monitoring team. Senior Test Engineer – Network Monitor System Test Responsible for managing the development of the Load Dynamix network traffic emulator automation harness to encapsulate end-to-end network traffic monitoring (from traffic origination to end user application database validation). Responsible for gathering and review of statistics requirements (NFSv3, SMB2 iSCSI FC32) and automating test cases with development group.Automating tests in Perl and Python harness for prototype hardware currently in development was challenging. Solutions to permit our testing to continue prior to end-to-end system capability included: Embedded ‘daughter’ scripts inserted into the device under test. Connecting to and pulling data directly out via APIs from the monitor firmware FPGA boards. Capture and extracting raw network data packages prior to passing this data to the end user analytics platform databases.Senior Test Engineer – NAS/FC Traffic Emulator Test Responsible for converting manually executed network traffic emulator tests to a custom Jenkins build controlled automation harness. Verified network traffic emulator features for SMB2, NFS4 and NFS4.1.

Sunnyvale, Ca

In 2010, Dell acquired Ocarina Networks a leading technology developer for real-time data de-dupe and compression and storage. Dell integrated Ocarina into its Enterprise Solutions portfolio creating the Silicon Valley Development Center. Senior Quality Assurance Engineer - DX Compression Node* Responsible for managing the test planning for integration of Ocarina compression technology into the Dell DX Object Storage platform.* Responsible authoring all DX Compression test cases and requirements review with development group.* Executed the test activities and defect management/triage for the DX Compression project.* Wrote a light BASH automation harness to execute the compression tests and report performance and functional results. * Created and analyzed performance reports from statistical data generated by the automation for project managers and developers. * Worked with DX Systems engineers to integrate the compression node DX6000G into the overall DX system.Senior Quality Assurance Engineer - DX Compression Sales Tool* Responsible for managing the test planning and execution for integration of Ocarina compression technology into a Windows based sales and marketing tool that emulated the DX Compression Node expected savings.* Responsible for hardware matrix functional validation for the Installer and Sales Tool.Senior Quality Assurance Engineer – DR4000 Automation* Responsible for conversion of Dell DR4100 team black box test cases into Perl Moose object oriented automation harness test cases.* Responsible for maintenance and extension of automation harness library set that supported the DR de-duplication and compression platform.Senior Quality Assurance Engineer – DR4000 * Executed server test to validate of the de-duplication and compression storage solution features on the Dell DR4000 and DR4100 platforms.* Executed administrator GUI control test cases and supported the DR QA team during key delivery milestones.

Sacramento, California Area

First American CoreLogic, Inc. is the nation’s largest provider of advanced property and ownership information, analytics, and solutions. Company databases cover more than 3,000 counties, representing 97 percent of the nation’s real estate transactions. CoreLogic is the leading provider of residential mortgage risk management and fraud protection technology and services to the U.S. mortgage banking industry. CoreLogic quantifies the risk in more than 25 percent of U.S.-based originations annually. Lead Quality Assurance Engineer Responsible for managing the test responsibilities for CoreLogic’s Products and Platform group. Executed the test activities for the Data ETL team while working with offshore development group. Establish testing process procedures with offshore test group. Evaluate local test engineer talent pool and staff local test teams. Coordinate test projects with other CoreLogic engineering departments. Integrated Agile test methodology into existing development processes.Responsible for creating a test organization from the ground up for CoreLogic’s Atone product group. Evaluate, select, install and configure bug tracking system, test management tools, Java/Selenium Web automation framework for the Atone Web Loan Management product. Establish test groups credibility as a unit and as part of the existing Atone Web Loan engineering team.

Concord, Ca

ERG Transit (acquired by Cubic Transportation) was a world leader in Automatic Fare Collection systems using multi-application Smart Card technology. The largest Smart Card transit ticketing contract in the United States was awarded to the ERG-Motorola alliance to design, build and operate a unified fare payment system for the San Francisco Bay Area (now called Clipper). The goal of the system is to provide a simplified payment method and seamless travel to patrons across the Bay Area’s 26 major public transit systems. Quality Process Manager (Contractor)* Responsible for improving test team processes and practices.* Create Test Plans/Cases/Schedules and negotiate project scope issues with San Francisco TransLink project.* Take over system ‘front end’ test execution, documentation and training during system deployment and acceptance testing period.* Rebuild and ‘right size’ test team personnel after difficult attrition period.* Stabilize customer confidence in the company’s quality commitment.

Roseville, Ca

Kenai Systems was a market-leading maker of Web Services security vulnerability testing products. Kenai’s eXamine GUI testing tool allowed developers, QA and CSOs responsible for SOAP based Web Services to test a library of known vulnerabilities against their services in a test suite format. The application supported results analysis, reporting, graphic rendering of XML based SOAP messages, centralized database server and was based on the Eclipse framework. Quality Assurance Manager Responsible for all quality aspects of Kenai Systems products including, Use Case review, Product Design direction, prototype review, iteration testing and Release management. Create Test Plans/Cases/Schedules and creative resource planning for small startup team with startup budget. Manage daily test activities of remote and local QA engineering team. Kenai’s Customer Service technical point of contact for security issues and technical implementation issues. Responsible for daily task management and billing of third party Development Contractors hired to build Web Services environment for both product testing and Production application tutorial and sales demonstrations. Developed and maintained defect tracking systems for project development. Responsible for product bundling opportunity with Borland JBuilder 2006. Responsible for the planning, testing and execution of OEM version of the eXamine SOAP web services validation product for sale under different ‘skin’ by other companies. Responsible for automated testing harness including evaluation program with Segue SilkTest 8.0 Beta program.

Concord, Ca

(See Company Description above) Quality Assurance Manager* Responsible for all quality aspects of ERG automated fare payment system from customer tag at fielded devices to financial settlement with Transit Operators.* Created Test Plans/Cases/Schedules and Quality strategies in a distributed development environment where our system test lab is in Concord and our development team is in Perth Australia.* Managed daily test activities the QA engineering team.* ERG’s technical point of contact for Metropolitan Transportation Commission inquiries.* Responsible for contract interpretation and management of system implementation where customer expectations and ERG implementation are not in agreement.* Responsible for working directly with Transit Operators including BART, MUNI, Caltrain, AC Transit, Valley Transit Authority, Golden Gate Transit and others to maintain current system configuration data representing fare rates, card/device interface behaviors, product rules, inter and intra operator transfers.* Maintained separate defect tracking systems for external customer interface and internal project development.* Executed test cases for all Operator business fare calculation logic on a wide variety of contact-less Smart Card reader equipment including wireless bus devices, wan attached remote devices, smart parking meters, fare gate adapters, iPAQ based hand readers, as well as several POS and ATM devices. * Executed test cases for backend Financial Management and Reconciliation services.* Responsible for QA process planning effort of multi-site financial clearing house project to support Seattle, Toronto and Washington DC transit system transaction data from the Concord CA transaction processing servers.

San Jose, Ca

Ten Square was a small startup that created interactive consumer applications for web enabled Point of Sale devices such as ATMs, fuel dispenser and checkout counter displays by NCR and Epson. Application content displays and consumer feedback logic for the POS devices were provided from a local NT server. Local NT servers uploaded consumer activity logs and received content and application updates from Ten Square’s Solaris based Central Data Center. Lead QA Engineer• Responsible for all quality aspects of Ten Square’s NT based Application Servers.• Created Test Plans/Cases/Schedules and Quality strategies for the client side of a nationwide distributed application network.• Managed daily test activities for up to seven QA engineers.• Reported on project test activity progress and daily issues to engineering management, and disseminated feedback from management to my test team.• Worked closely with Development and Marketing to ensure that future features, enhancements and defect fixes matched the deployment schedule and available QA resources.• Planned and managed multi level 3rd party compatibility certification matrix for Ten Square software and partner equipment and firmware.

Sunnyvale, Ca

Internet Shopping Network was a pioneering developer of commercial websites including the first B-to-C auction sites. Sites that were created operated and sold by this company include First Auction, City Auction, First Jewelry and Computer City. Lead QA Engineer Responsible for all quality aspects of www.firstjewelry.com e-commerce site. Created Test Plans/Cases and quality strategies for the development and maintenance of commercial website front-end, backend fulfillment systems, and support tools. Managed testing activities for a small team of QA Test Engineers. Created, executed and verified the results of Automated Web Regression, Performance and Load tests. Designed and maintained defect tracking database. Planned and managed code build procedures from the Development environment, through the Test environment and on to the Production site. Communicated with the Customer Service Representatives to convert customer feedback into well-defined defects for the Engineering Team to address. Monitored Web, Application, Oracle Database and load balancing server logs for anomalies and errors.

Dublin, Ca

PDC was a Value Added Reseller of Solaris hardware and developer of support software such as data backup applications. The backup software unit of PDC was separated to form Intelliguard Software in 1998. Intelliguard Software expanded it’s Bud Tool data backup suite to support all major flavors of UNIX, Windows NT as well as co-developing the innovative NDMP protocol for backup support of NAS filers such as EMC, NetApp and HP. Lead QA Engineer/SAN Lab Administrator for Legato Systems Inc. Managed development of the SAN system test program for Legato Systems Inc. Assembled and tested 3rd party vendor components against Legato's NetWorker backup application. Supported the Dublin site’s QA department as Lab Administrator. Duties included: support and configuration of Sun Solaris, Sun OS, EMC, NetApp, HPUX, AIX, DecAlpha, SGI, and NT servers and associated Tape Drives, Autochangers, Disk Arrays, Networking equipment. Project Lead for Intelliguard’s Network Data Management Protocol related projects. Reviewed Requirement Documents and Specifications, created Test Plans/Cases, wrote and reviewed Defects, coordinated and communicated project processes with cross-functional project team members.  Managed QA Test Engineers during project test efforts including teams in remote locations. Conducted joint project development planning/testing at partner company locations. Executed Test Plans and Cases for PDC's Unix based BudTool Backup software application suite. Documented defects found during execution of test suites in defect tracking system.

Certificate, Selenium Java Automation Frameworks

Certificates, Python For Data Science

Certificate Program, System It

Continuing Studies In Programming And Technology Related Fields

Database Studies

Certificate In Computer Technology

General Education With Electronics Major