As a Sales Manager at Lexus Swindon, I lead a team of experienced sales executives in delivering exceptional customer service and sales performance in the premium car market. The team and I are proud holders of the 2022 Lexus Centre of Excellence award for New Car Sales. I have over a decade experience in the automotive industry whilst the last 5+ years of experience in this role and 2+ years of experience as a sales executive and a business manager at the same dealership.My core competencies include pre-owned vehicle sales, new retail and fleet vehicles, business management, business planning, negotiation, sales, cold calling, customer satisfaction, and customer retention. I have a degree in hotel, restaurant management and business management. Whilst my 1st language is Slovakian, I'm fluent in English and I can get around in German. I have a demonstrated history of increasing sales volume, revenue, and profit margin, as well as achieving customer loyalty and satisfaction ratings. My day to day achievement is to provide the best value, quality and experience to our customers and to uphold the Lexus brand reputation and standards.