Robert Lyons Email & Phone Number

Chadstone, Victoria, Australia

• Manage, train and develop a team of up to 6 Accounts Receivable Administrators.• Implement automation processes for workflow efficiencies.• Implemented debt management measures across the team.• Work with leasing partners to help secure debt positions and establish working healthy relationships with ongoing tenants.• Receive, call up and maintain debt securities and bank guarantees for our tenant portfolios.• Co-ordinated and managed a tenant portfolio of up to $75.3M•… Show more • Manage, train and develop a team of up to 6 Accounts Receivable Administrators.• Implement automation processes for workflow efficiencies.• Implemented debt management measures across the team.• Work with leasing partners to help secure debt positions and establish working healthy relationships with ongoing tenants.• Receive, call up and maintain debt securities and bank guarantees for our tenant portfolios.• Co-ordinated and managed a tenant portfolio of up to $75.3M• Provided credit worthiness analysis for tenants• Prepare reports for AR, finance, compliance and legal teams to assist across the business.• Process end of month financial reporting for accountants.• Coordinated teams to return to the office space after working remotely for over 2 years due to COVID measures. Show less

Dandenong

• Manage a team of up to 12 transactional banking officers• Implement automation processes for workflow efficiencies• Report to business on current capabilities and forecast • Contribute to finance and company strategy• Process end of month reporting for finance• Build team strategy and culture

Burwood

• Assist, develop and mentor a team of 5 consultants for credit collection and assessment of trade credit of new applications • Implement process change, including a new credit risk formula, customer lead on integrating new acquired businesses and started implementing a new applications platform• Integrate business acquired customer information to operating system• Focus on reducing business DSO

Burwood

• Assisting in debt collection across Victoria working with up to 7 region leaders and 90+ branches• Reducing aged debt results• Increase and maintain credit limits for trade accounts across Australia and New Zealand• Investigation and handling insolvent customers to work towards a positive outcome of debt recovery• Train and mentor new staff including coaching sessions also holding credit training sessions to large groups of branches, region leaders and an operation leader

East Bentleigh

• Coach, motivate, mentor & develop a team of up to 20 consultants• KPI management and succeeding monthly targets• Quality assurance• Recognition for high achievers & performance manage underachieving consultants• Payroll including profit and loss management• Workforce management• Escalation handling• Uphold company policies & procedures • Assisting in the recruitment process• Human Resourcing

Waverley Gardens

• Train new staff in company policies and procedures and OH&S standards• Handling angered and/or intoxicated customers• Upholding liquor licensing laws and standards• Constructing rosters, payroll including profit and loss management• Cash handling• Stock control• Promotional planning & visual merchandising• Loss prevention• Conducting interviews in the recruitment process• Held a position on the Victorian Liquor OH&S Committee