• Handle all group contracts• Retrieve payment from contracted companies /Accounts Receivable• Daily job duties at the front office, answering calls, making reservations.• Reconcile commission charges through Booking.com, Expedia, Agoda• Schedule front office and housekeeping • Training new employees• Updating rates due to events, occupancy, high demand days.

Overlook daily operations for two hotels. Handle guest relations, AR accounts, coaching, sales.

Hospitality Field* Work on Opera / Micros / Word / Excel / Power Point* Security Work* Concierge * Bell Service* Housekeeping Inspector* Guest Relations* CPR (current)* Revenue* Room inventory* Daily common work needed done

Daily duties where checking arrivals, departures, groups, AR Accounts, Room balancing, Sale Strategy, guest relations, some hardware issues handled at the hotel.