Robert M. Email & Phone Number

Cuyahoga Falls, Oh, Us

Mentor, Ohio, United States

Actively monitored, and triaged international authentication issues during the 3DS 1.0 sunset-Analyzes, investigates, and assesses activity (billions of no card present transactions) on multiple levels in the International 3DS authentication ecosystem. -Performs necessary triage and escalates to appropriate parties as necessary.-Incident response for various Windows OS platforms: investigate, diagnose server issues, read logs, troubleshoot and triage. -Use Cloudflare F5 Load balancing, and LogicMonitor to analyze network performance and issues. -Monitor and track certificate expiration to ensure all certificates in the chains are up to date.

Cuyahoga Falls

• Listens to and assists with problems in the Veterans and local community• Performs Ceremonial duties at veteran funerals and City, County, and State events.• Acts as a liaison between the post and local politicians• Researches and investigates non-profits to determine eligibility for donations• Coordinates with state, federal and local government entities in the assistance of veterans and the community• Assists and guides veterans when filing claims or adding on to existing claims.• Stewardship of PPI in accordance with both HIPPA and The Federal Privacy Act. • Coordinates with non-profit entities in the assistance of veterans and the community

Bath, Ohio

• Monitors client network and escalates issues to appropriate teams. • Coordinates incident response efforts with relevant engineers, and third party vendors• Manages Subscriber Management System for client. • Performs End user use case testing and validations. • Runs and monitors scripts using Cisco Tidal. • Tools used: Tidal, Foglight, Solar winds, Active directory,Genesys administrator extension, and various custom built Nagios monitors. •IOT device networking and security monitoring.•Maintains and updates the Address validation system• Processes change management requests in a timely manner.• Updates and improves Confluence wiki pages to be easier to read, easier to understand, and easier to find. • Leverages SEO techniques in Confluence pages so that it is easier to get the correct pages via the search bar.

Cleveland/Akron, Ohio Area

•Analyze and respond to incidents regarding malicious email attachments and links•Assist in the writing and review of our Incident Response Playbook (security awareness, anti-virus, insider threat procedures, etc) •Analyze multiple Threat Intelligence feeds and proactively scan our environment for potential threats •Refined the Goodyear anti-phishing campaign responses to be mobile friendly. •Responded to numerous business email compromise incidents. •Worked on the implementation of Crowedstrike endpoint detection and response tool•Analyzed Crowedstrike alerts and implemented appropriate corrective measures on infected PC’s.•Used Spluk to search email records

Us Military Posts In The Pacific

While onboard the USS GARY FFG-51, I performed humanitarian relief efforts in Cambodia and PanamaWhile onboard the GARY, I participated in diplomatic duties in Korea, The Socialist Republic of Vietnam, and Japan.

Bachelor Of Business Administration (B.B.A.), Management Information Systems, General

dual major supply chain management and management information systems

Bachelor Of Business Administration (B.B.A.), Logistics, Materials, And Supply Chain Management