Worked with international engineering teams on multiple product offerings. Maintained product documentation within JIRA and Confluence. Communicated product updates to stakeholders via Slack. Coordinated product roadmaps with stakeholders and senior leadership. Coordinated financial analysis on sales opportunities to ensure financial objectives were maintained. Worked with design teams on UI configuration and UX flows.

Coordinated development with international development teams. Backlog grooming and user story creation. Data validation with data analysis team. Worked with state agencies on data formatting of secure health records for reporting of adjudicated records. Refined processes to enhance performance and increase reliability. Met with stakeholders on regular basis to discuss product performance and provide roadmap updates. Accompanied sales teams on customer visits to facilitate deal closure and to assist with onboarding of new clients. Updated product documentation within Confluence and Teams. Wrote out requirements for product enhancements.

Evaluating opportunities and determining which direction I would like to go.

Evaluate financial metrics for goods and services within the product set along with competitive analysis based on feature sets to set a competitive price point that is also profitable.

Work with functional teams to define and developed service offerings within the Hosting Services Business. Taking enterprise level hardware and crafting services to be sold and marketed to customers based on requirements gathered from feedback of the sales teams and customer interactions. Updated product documentation and product database information to facilitate e-commerce transactions.

Work with functional teams to define and developed service offerings within the Managed Hosting & Dedicated Hosting Services. Taking both enterprise and commodity level hardware and crafting services to be sold and marketed to customers based on requirements gathered from feedback of the sales teams and customer interactions. Updated product information for e-commerce sales via website and shopping cart interactions.

Worked with the Clinical Project Management group to coordinate monthly status reports, Provided assistance with budgeting and forecasting reports for the yearly projects.

Worked with the Communications and Allied Therapies Group on the development and standardization of language assessment tests. Prepared training materials for scoring and administration of the tests. Provided specifications for art requests and worked with art vendors to provide feedback and sign off on art.