Creating and supporting relationships to help drive our strategic partners growth and product offerings.

Enabling our customer's to continue to invest in their employees and payroll cash constraints by understanding the customer’s budget constraints. Together we create financing strategies that allow customers to secure the technology needed to bring their virtual workforce together to collaborate or develop new products and enhancements.

Responsible for managing the ITIL processes associated with all continuity products. Committed to delivering secure, compliant, and reliable services to the DLL customers. Continuing to focus on the future trends of products under my service umbrella and how this will effect DLL.

Working to mature Infrastructure Organization in many facets that will drive value to the core DLL business including.-Increasing Process Maturity utilizing many tool sets such as Six Sigma Black Belt, Lean methodology, Scrum, and ITIL.-Focus on ensuring our license to operate by managing the efforts around SoX control testing and Cobit Process Maturity.-Organizing and leading a group to implement effective cost transparency and life cycle management.-Continuous work with fellow Infra leadership to implement the IT strategy across Infrastructure.

-Continually working towards cross platform virtualization of new and existing technologies. -Maintain and develop continuous improvement of Qlikview and other business intelligence tools.-In collaboration with internal developers release new development projects and improve upon process by which new software goes from integration to production.

Troubleshooting Bluetooth and hardwired scanning equipment.Assisted in training and supervising staff in all operations.