Robert Maticke Email & Phone Number

East Longmeadow, Massachusetts, United States

West Springfield, Massachusetts, United States

• Displayed exemplary customer service with conflict resolution via the LATTE method, making the moment right whenever possible, and building rapport with regular customers.• Strengthened multitasking skills by cross-training on a multitude of positions and balancing responsibilities in a fast-paced, often high-stress environment.• Followed standards and guidelines to produce consistently high-quality hand-crafted beverages.• Achieved Partner of the Quarter in Q3 2022 - "Rob is… Show more • Displayed exemplary customer service with conflict resolution via the LATTE method, making the moment right whenever possible, and building rapport with regular customers.• Strengthened multitasking skills by cross-training on a multitude of positions and balancing responsibilities in a fast-paced, often high-stress environment.• Followed standards and guidelines to produce consistently high-quality hand-crafted beverages.• Achieved Partner of the Quarter in Q3 2022 - "Rob is always willing to help. He works extremely hard and continuously challenges the status quo. Rob has always been a team player and goes above and beyond for our store." Show less

Enfield, Connecticut, United States

• Further developed multitasking, situational flexibility, communication skills.• Promoted sales of company programs (e.g. credit and loyalty rewards).• Strived to provide satisfying shopping experience via maintenance of organized and aesthetically pleasing store environment; consistent flow of product (i.e. large furniture, rugs, and smaller items) from truck to floor.

Enfield, Connecticut

• Effective communication essential to ensuring consistent workflow and exemplary customer service.• Learned proper protocol for food safety; preparation of various foods (e.g. poultry items, salads, beverages).• Practiced rapid and accurate assembly of aforementioned food items.• Recognized for persistence and effort in performing responsibilities.