Employee
CurrentOversea the installation of CNC equipment and accessories. Responsible for the correct alignments, adjustments, and proper operation of Okuma, Tsugami, Chevalier, and Hardinge machine tools. Train and create procedures for necessary personnel on the installation of high end CNC equipment and accessories. Field visit sites to ensure customer satisfaction with their new machine tools. Help complete installs on a timely manner. Responds to customer issues with solutions and has a continuous feedback loop to salesman and the service department for continual improvement.