Quality focused IT professional with 20+ years experience. Proficient at taking IT projects from conception to completion, whether it be systems integration/upgrade, new application development, infrastructure changes. Extensive internal/external customer support and help desk excellence. Proficient at coordinating internal and external resources to address company and customer needs, resulting in excellent problem solving and service record. Strong customer service emphasis, oral and written communication skills.Works well with clients/colleagues on conception, development and implementation phases of project. Skilled in usage of Microsoft Office 1997-present. Windows desktop application development and ASP.Net web site design, coding, deployment and maintenance. Data Analysis and reporting (primarily Excel, Access & Microsoft SQL Server).Extensive experience in providing management with easy to understand but detailed reports, many times of my own conception and creation based on knowledge of the financial services industry.
Listed skills include Integration, Web Applications, Networking, Databases, and 16 others.