Robert Mcdougall Email & Phone Number

[Avanquest is a worldwide developer of Personalized Digital Creation and Connected Devices through organic growth and the migration of online sales; with the Retail business shifting toward the distribution of devices and accessories; and personal product creation.] • Responsible for pre-sales counseling, order processing, quality assurance, and post-sales inquiries and problem resolution; providing guidance and counsel to customers via phone, chat and email. • Managing correspondence with customers.• Ensuring proper spelling and grammar in all personalized product orders, as well as proper photo / graphic placement.• Being completely dedicated to 100% customer satisfaction• Addressing feedback provided by customers post-sale and providing constant process improvement

Communications-oriented professional, equipped with years of experience in providing outstanding professional and community services, currently seeking to commit to a new role that will draw upon expertise in marketing and public relations, and that will offer opportunities for further professional contributions. • Experienced in pre-sales counseling, order processing, quality assurance, and post-sales inquiries and problem fixing; providing guidance to customers via phone, chat and email. • Managing correspondence with customers.• Ensuring proper spelling and grammar in all orders, as well as proper creative execution.• Being completely dedicated to 100% customer satisfaction• Addressing feedback provided by customers post-sale and providing constant process improvement

Donor Services Group offers a full range of fundraising programs. It provides non-profit organizations with a combination of creative advice, sophisticated data management and reporting systems, and high quality telephone fundraisers.]Professional Fund-raiser – Tele-solicitationProfessionally represented some of America’s foremost charities and causes, including The Metropolitan Museum of Art, The Smithsonian Institution, Greenpeace, World Wildlife Fund, The Heritage Foundation, Democratic National Committee, Foundation Fighting Blindness, and many more.

[STL Creative Productions provides professional web design, graphic arts, marketing consultation, and web publishing.]; Improve website traffic and customer confidence by reinventing their corporate identity through creative efforts, conducive to increased brand awareness.Meet with clients or Creative Directors to determine project goals and develop thematic graphic design elements.Coordinate all activities and liaise with different parties to prepare and to meet deadlines, and reach objectives.Hollywood Bowl/LA Philharmonic Orchestra – Hollywood CA 2011[Since 1990, The Hollywood Bowl Orchestra (HBO) operates a symphony orchestra which is managed by the Los Angeles Philharmonic Association and plays the vast majority of its performances at the Hollywood Bowl.]Subscriber Sales – Relationship Marketing – Customer ServiceMet and exceeded subscribers’ expectations by custom-building season-ticket packages ideally suited to their preferences. Processed multiple and sizable credit card transactions.

[CART programs have been heard by public audiences on XM-Sirius satellite radio, Los Angeles radio stations KUSC, KPCC, and KPFK, and one hundred were broadcast on NPR and public radio for twelve years.; Assisted the Producer through show development, logistical planning, and coordination. Managed crew, and assisted the Director with casting and rehearsal matters. Also served as Board Member, and Actor.Designed and placed graphic designs and promotional content online, through direct mail, and print advertising.

Coordinated marketing projects, and created graphic designs for posters, mass mailing/e-blast projects, etc.; [Warner Bros Studio Facilities is a complete production resource with over thirty rental and service departments, taking production from prep through post.

Guided two-hour tours of multi-cultural guests on the 110-acre lot, highlighting Warner Bros. television and feature film projects, company history, production techniques and industry folklore.; [Founded in 1990, Universal Studios Florida is a movie and television theme park, inspiring guests to "ride the movies," and features numerous attractions and live shows. The park is one component of the larger Universal Orlando Resort.; Extensive live, on-camera and voiceover performance work for shows and corporate film and video presentations, radio and television interviews and live broadcast special event presentations.

Guest Relations Host/Marketing Representative/Project Manager Oct. 92 – Jun. 94VIP Guest Relations Host – Responsible for a variety of Guest Interaction and Communication projects, including property-wide tours of the 30,000-acre Walt Disney World Resort comprised of both theme parks and multiple resort hotels. Served as City Representative for Disney Community Relations in 1993, when WDW brought 6,500 disadvantaged children from around the world to Mickey’s Worldwide Kids Party.Marketing Representative – Florida Resident Salute, a high-attendance off-season ticket and resort program.Assisted with various other Florida Marketing initiatives as needed, including the Epcot International Flower and Garden Festival, Disney-MGM Studios, Epcot Innoventions attraction openings, and promotion for The Walt Disney World Oldsmobile Golf Classic.Project Manager – Various programs: Night of Joy, Grad Nite and Mickey's Very Merry Christmas Party.V.I.P. Coordinator – Disney’s Wilderness Lodge Hotel preview.

[The Walt Disney World Resort, is an entertainment complex in Lake Buena Vista, Florida, and is the most-visited such complex in the world. It is owned by The Walt Disney Company through its division Walt Disney Parks and Resorts.]