Recognized as one of the top Kia Client Advisors nationally in 2024 for Sorento Hybrid sales.

Company leader responsible for operational and inventory management, customer service, vendor and supplier relationships, compliance and safety and financial management of the business.- Implementing exceptional customer service standards ensuring a positive shopping experience and repeat customers. Voted Best Butcher Shop in Maine by two leading publications.- Recruit, hire, train, and supervise a skilled and customer-focused team of butchers and support staff while fostering a positive work environment, promoting teamwork, and providing ongoing coaching and development.- Ensure all safety and health standards are properly met, maintaining high levels of cleanliness for customer and employee safety.

Dynamic leader responsible for building a robust customer base with strong communication skills, a customer-centric approach, and the ability to thrive in a fast-paced sales environment.- Proactively made sales calls and emails to generate leads and identify potential customers.- Maintained strong relationships with existing customers while keeping them updated on product information and responded to any inquiries or concerns, ensuring timely resolution.- Worked to achieve sales targets, focusing on sales performance, customer feedback, and market trends.

Strategic Partner tasked with maximizing focus, results and orientation around Customer Success, building, implementing and improving new hire training and producing goal-oriented results. - Planned and implemented professional training for the client/customer contacting process and trained incoming employees. - Oversaw the development and organizational design of new hire onboarding to assure alignment with Wayfair’s business strategies and collaborated with management partners to accomplish shared goals- Trusted leader in managing the successful on-boarding of new hires.

Introduce and assist new business customers with projects and purchasing.

Highly motivated manager, building loyal clientele through strategic outreach planning, professional customer service and investment in employee and client relationships.- Designed, implemented and led outreach plans to reach new insurance customers, building a portfolio of over $40k annual revenue within the first 6 months. - Led and managed a team of sales representatives to maximize individual and team sales performance.- Developed and maintained relationships with new and existing clients, agents and stakeholders in the territory and collaborated with company leadership to provide the best customer-focused experience.

Responsible for sales and marketing plans for growth in North America for a full line of safety and retail footwear accessories.

Responsible for brand direction and global sales growth for Psyberia Dry Goods footwear and clothing lines.

Responsible for assortment planning, product flow and placement for key independent accounts in Metro New York and New Jersey.

Responsible for associate training, merchandising and in-store events for key independent accounts in the New York Metro area.

Customer service, sales and operations management for a $50 million retail store in Manhattan, New York.

Managed 40+ employees responsible for a $10 million sales floor

Responsible for Sales, Service, Shrink and General Operations for a small sporting goods specialty retail store