Robert Merrill Email & Phone Number

Utah

Provo, Utah

Highly proficient at presenting and explaining Cobalt’s intelligent Security Robot features used to autonomously patrol indoor facilities such as warehouses checking for leaks/spills, day-night camera intruder detection, motion, emission, and thermal sensors, badge readers, etc.Successfully managed client accounts and relationships as a leader in business.

Lehi, Utah

In my most recent role, I successfully managed client accounts and relationships as a leader in business development and revenue. I drove lead generation and prospecting, qualifying hundreds of leads for Web Demos with Account Executives. I was the first point of contact as a cross-functional team and sales leader in addition to consulting with clients on.

Orem, Utah

• Here, I was promoted to a position in charge of key account management for NICE inContact CX and NICE Scheduling software products as a consultative sales leader. I managed all aspects of B2B sales as a leader in.
• Spearheaded a retention rate in excess of 90%, attained the top 11% in quota achievement.

Salt Lake City

• In this role, I directed customer relationship building and sales goal achievements with ownership of over $500k in annual renewal margin in the natural gas purchase and sales agreements. I oversaw natural gas contract.
• Exceeded sales and retention of over 90% and a low churn rate of less than 4%.
• Achieved over $500K in annual customer renewal margin.

• Here, I directed sales strategies and customer account renewals as a leader in embedded customer structured products. I oversaw strategic planning and $5M in realized customer margin with ownership of contract.
• Spearheaded achievement of a churn rate of less than 2%, and a retention rate in excess of 98%.
• Also realized a significant increase in business, acquiring & retaining 50 new customers.

• At BP, I managed customer relationship development as a cross-functional team leader and sales manager. I directed strategic customer expansion and business development, realizing significant results in revenue growth.
• Realized a 100% Customer Retention (70 customers) during the Gulf Oil Spill.
• Customer margin target of $700k and realized annual margin between $900k and $1.5M.

Bachelor Of Science (B.S.)

Master Of Business Administration (Mba), General Studies

Education record