Robert Mikhail Email & Phone Number

New York City Metropolitan Area

• Perform monthly waterfall analysis and cash management processing including the monitoring of income, operating budgets, and leasing status.• Manage the day-to-day administration of assigned portfolios, including communication with Lenders, Investors and Clients.• Analyze and interpret servicing agreements and loan documents and provide advice and direction to the Asset Management Team.• Monitor reserve and escrow accounts to ensure borrower compliance with governing documents including provisions related tobudget, taxes, insurance, collateral, and future funding.• Review draw procedures, manage the flow of funds mechanics and internal loan administration.• Reconcile and review various reports including billing statements, release statements, payoff statements and remittance reports asrequired to ensure standards are achieved in terms of quality, accuracy, and completeness.• Analyze cash management agreements and deposit account control agreements in order to draft termination letters.

Houston, Texas

• Drove various audit projects to ensure customers were receiving competitive pricing, and Sysco was receiving the proper bill backsfrom vendors.• Led a project that converted all Pepsi and Dr. Pepper customers in the Sacramento and Ventura area from SAP to AS/400 tostandardize all 72 Operating Companies within our team’s scope.• Created process flow maps to standardize actions for pricing & agreements contracts thereby increasing employee efficiency andreducing training time.• Collaborated with product line buyers to successfully manage projects to completion within the SLA’s, budget, and original scope.• Partnered with the Client Services Team and the Disputes Team to onboard Ecolab from individual Operating Companies to bemanaged at the corporate level. Successfully migrated all 72 Operating Companies.• Oversaw projects to ensure all parties are prepared for their roles and duties in addition to assessing priorities within the projectswhile providing recommendations on the best path forward from a logistical standpoint.• Managed large account relationships including Ecolab, USDA, Coca-Cola, and Pepsi to maintain all pricing.• Resolved contract administration related inquiries, and compliance related concerns from internal and external customers andvendors. Effectively administered customer and supplier pricing, agreements, and rebates to ensure profitability is maintained.

Houston, Texas Area

• Collaborated with respective Portfolio Managers and Client Services to administer all aspects relating to monitoring, preserving, and enhancing Reserves requests• Leveraged Quality control process to ensure timely and accurate compliance with loan documents, servicing requirements, and documentation of system records.• Improved Risk Management Solutions systems through proven lean methodology by modifying reports that help organize portfolios for comparing the loan agreement against policy requirements.• Collaborated with borrowers, property management companies, lenders and servicers to execute proper procedures and policies.

Houston, Texas Area

• Collaborated with product line buyers/planners to fulfill orders, expedite urgent projects, and track down missing parts ensuring expectations communicated by Oil Field Services are met._ • Portfolio Management • Project Management• Microsoft Excel• Account Analysis and Reconciliation • Managed purchase orders from initiation to execution by identifying and communicating costs, delivery dates, and lead times. Reviewed and placed orders daily based on field usage/need leading to robust inventory management. Processed and reconciled a wide variety of accounting documents such as invoices, pricing, and departmental contracts.

Houston, Texas Area

• Negotiated contract pricing, terms and conditions in addition to monitoring price compliance to prevent foreclosure• Compiled/Reviewed financial statements, tax returns, bank statements, real estate contracts and property valuation reports into an organized, concise package for submission to the homeowner’s lender.• Full-Service Title, Settlement, Underwriting and Vendor Management Services.