Administration and management of: Microsoft Azure (IaaS/PaaS), Data Networks, Telephone Exchange, ERP-CRM Odoo, Domain Server, Digital Certificates, Office 365, Active Directory, Network monitoring under the Centreon platform. Management of contracted IT Services and IT Inventory Control. Management of installation projects of monitoring systems in end customer. Cyber Security Implementation (ISO 27001).

Head of the IT Projects department. In charge of national and international videoconference projects. In charge of preparing and managing proposals for On-premises & Cloud videoconferencing solutions, managing new acquisitions with purchases, managing with the technical department the installation and configuration of equipment and software in the client, complying with the agreed times. KPI's management. Delivery of reports and progress of the project to the end customer. Main achievements: Execution of project strategies in each of the sales lines, exceeding the goals set by the organization by more than 1 million US$. / More than 45 successful projects of videoconference rooms (Design - Adaptation and Commissioning).

Responsible for analyzing user demand and establishing strategies to achieve the largest possible number of telephone service installations. In charge of analyzing the new installations of the telephone service and setting strategies that have a positive impact on the sale of the internet service. Influence based on demand analysis and in conjunction with other business unit managers and general managers, on the new strategic plan for the construction of telephone exchanges to meet national demand more effectively. Decide the new network constructions based on demand to get from a node or central to an urban planning. Responsible for managing the construction plan of telephone exchanges and establishing strategies to deliver the greatest number of services to customers. Participate directly and effectively in CANTV's strategic plan. Follow up and manage the national plan for the installation of telephone lines and establish clear strategies for installers to achieve the objectives. Main achievement: Installations of more than 175 thousand telephone lines per year and more than 270 thousand internet installations.

Responsible for analyzing and executing actions that generate definitive solutions in the event of a failure in the critical platform of the CANTV Mass Market business unit. In charge of the relationship between the Massive Markets and Systems business unit. Main achievement: 99.9% operational Critical Platform.

Responsible for the complete change of the structured cabling in the INPSASEL building of the Ministry of Labor. Carry out analysis of data networks, installation of Wi-Fi equipment and installation of new data switches. Main achievement: Change of the building's structured cabling and incorporation of new HP switches. In addition, I was in charge of the installation of a new Bosch telephone exchange with more than 500 extensions.

Responsible for technical support to users and directly in charge of the attention of the Presidency and Board of Directors of Plumrose Latin America. In charge of the installation of new network devices at the client's headquarters. Main achievement: Attention to all the technological requirements of the Presidency and Board of Directors at a global level.

Support analyst assigned to the president and executive board of PDVSA. Migration to the Microsoft Windows XP Operating System and all PDVSA applications at the La Campiña - Caracas headquarters. Troubleshooting desktop systems at the user level.