Robert Miller Email & Phone Number

North Royalton, Oh

About the Company: An $85 million multi-state (OH, TN, AL, SC) property management & residential construction firm with 35 locations and 290 employees. Position Description: Assess business needs that lend themselves to human resource solutions. Direct culture change from family owned to more structured business environment. Develop programs and policies consistent with corporate mission and goals. Provide leadership on employee relations counseling, training, compensation, discrimination, sexual harassment, and disciplinary issues. Update and implement job descriptions and performance management systems. Train and support management and supervision in policy and legal issues pertaining to general employment practices. Revise and implement Employee Manual. Provide detailed compensation data to upper management for competitive analysis. Develop and execute Drug Free Safety Program. Introduce formal Transitional Work Program. Write 10-Step Business/Premium Discount Plan and BWC safety grants. Write safety manual and coordinate action plan for rollout. Conduct company-wide management and employee development and safety training seminars. Develop network of preferred providers, including 100+ recruitment sources, TPA and MCO for workers’ compensation, work-related injury medical care, drug screenings and criminal background reports. Direct the recruiting, hiring and onboarding process at all levels of the organization. Conduct new employee orientations. Administer health, dental, HSA, FSA, COBRA and 401(k) benefits. Manage all unemployment claims; represent company at hearings. Shop health and dental providers and negotiate renewals with brokers. Supervise Human Resources Assistant. Cross train Human Resources Assistant and Payroll Administrator to expand capabilities and efficiencies within the department. Write HR Department Procedure Manual.

Cleveland, Oh

About the Company: The region’s largest commercial printing facility. A $50 million manufacturing operation with 525 employees. Position Description: Participate in developing department goals and systems. Revise policies to anticipate change. Manage HRIS, health benefits and 401(k) plan for two Cleveland locations. Administer self-funded workers’ compensation system. Represent company at hearings. Maintain OSHA, FMLA, disability leave, MSDS, unemployment, and ISO training records. Develop in-house COBRA administration program. Design, implement and continuously improve the recruiting process to source, hire and retain the strongest candidates in a timely manner. Recruit at the manufacturing, technical and professional level up to senior management. Conduct criminal background checks and employment verifications. Strictly enforce the substance abuse policy. Provide focus for company to maintain non-union status. Coordinate the safety program and accident investigation process. Compile safety data, conduct statistical analysis and present this information to the management group. Member of the Safety, Retention and Employee Survey Committees. Coordinate special projects and U.S. Division reporting. Balance client, company and employee needs.

Berea, Oh

About the Company: Cleveland’s largest direct mailing organization. A $5 million, 130 employee manufacturing facility. Position Description: Plan and implement human resource programs for all employees. Recruit and interview candidates. Conduct new employee orientations. Evaluate salaried employee performance. Maintain accurate payroll records. Record all paid time off; monitor sick leaves and layoffs. Schedule and implement salary increases, health benefits and COBRA. Assist in personnel training and development. Organize all personnel files including unemployment reports, workers’ compensation claims, employment verifications and credit references. Simultaneously held the position of Account Manager coordinating inside/outside sales activity. Manage high-volume direct mailing projects for approximately 150 accounts. Gather quote specifications and calculate lettershop costs. Develop and maintain strong client relationships. Gain detailed knowledge regarding the critical issues pertaining to the accuracy and timeliness of production. Purchase outside services and materials. Monitor credit issues, client payments and participate in collections.

Master'S Degree, Organizational And Industrial Behavior

Activities and Societies: Alpha Kappa Delta Honor Society ~ Full Tuition Paid AssistantshipCombined coursework from Sociology and MBA.

Bachelor'S Degree, Sociology And Business

Sociology Major with a Minor in Management and Administration