Robert Miller personal email
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Robert Miller is a Technology Support Technician. Colleagues describe him as "Bob is very sharp, and always prepared when he comes to class. He participates actively and loves to learn. I personally recommend him as a valuable asset to any employer."
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Computer TechnicianSutter Union High School District Mar 2017 - Jun 2022Sutter, California -
Computer TechnicianExpress Employment Professionals Aug 2016 - Mar 2017Yuba City, California -
Independent ContractorRandstad Technologies Us Jun 2016 - Mar 2017Rancho Cordova, California -
Help Desk Support TechnicianRetail Information Systems (Ris) May 2015 - Jan 2016Roseville, CaSupported RIS customers using phones, chat and email that were using Retail Pro Point of Sale Software while using Remote Access and Screen Sharing Software, I used Kayako Ticketing Software, Windows XP, Vista, 7, 8 Operating Systems as well as Windows Server 2008 - 2012. Escalated situations to a Senior Technician or contacted Retail Pro Technicians to resolve complicated issues on the Retail Pro Software. -
Tier 1 Account Security Ios Technical Support AdvisorVolt Workforce Solutions Apr 2014 - Apr 2015Elk Grove, Ca.Contracted to Apple in Elk Grove, California, in a technical call center environment, I instructed customers via phone and chat on how to use, troubleshoot, and resolve hardware and software issue with their iOS (iPhone, iPad, iPod Touch) devices while using iCloud or iTunes. Used Bomgar Screen Sharing software to view the customer’s computer as well as reset the Apple ID and Security Questions. -
Tier 1 Account Security Cpu/Iapps Technical Support AdvisorVolt Workforce Solutions Feb 2012 - Jan 2013Elk Grove, Ca.Contracted to Apple in Elk Grove, California, in a technical call center environment, I instructed customers via phone on how to use, troubleshoot, and resolve hardware and software issues using the Mac (OS X) Operating System and proprietary applications. Used Bomgar Screen Sharing software to view the customer’s computer as well as reset the Apple ID and Security Questions.
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Customer Service RepresentativeAdvanced Call Center Technologies 2010 - 2011Carmichael, Ca.In a fast paced call center, I provided assistance to Bank of America Debit Card holders that received benefits from the State of California Employment Development for Disability or Unemployment. -
Senior Customer Service RepresentativeDhl Express Jun 2001 - Oct 2008Sacramento, California AreaTeam Leader of up to 20 representatives, in a call center environment where I was a key point-of-contact on urgent same day and medical shipments, routinely handled escalated customer care calls, damaged goods claims and billing issues, responsible for evaluating my team’s quality of customer service as well as to company policies -
Assistant Manager SalesRent-A-Center Mar 2000 - May 2001Sacramento / Carmichael, CaliforniaI was responsible for Sales, Pricing, Qualifying and Verifying Information on Customers Applications, Managing Clients Accounts, and Rapidly Promoted to the Assistant Manager, responsible for Daily Operations, Sales, Accounts, Deliveries and Service. -
General ManagerU-Haul International, Inc. Jun 1991 - Mar 2001Sacramento, California AreaSupervised a team of up to 10 team members, managed a local and nationwide fleet of moving trucks, trailers and storage facilities, where I exceeded monthly and yearly growth projections and revenues, and was featured on the cover of the U-Haul News Magazine for outstanding dispatching / receiving and great customer service.
Robert Miller Skills
Robert Miller Education Details
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Itt Technical Institute - Rancho Cordova, Ca.3.85 Gpa -
Itt Technical Institute - Rancho Cordova, Ca.3.74 Gpa (Cumulative)
Frequently Asked Questions about Robert Miller
What is Robert Miller's role at the current company?
Robert Miller's current role is Technology Support Technician.
What is Robert Miller's email address?
Robert Miller's email address is bo****@****hoo.com
What schools did Robert Miller attend?
Robert Miller attended Itt Technical Institute - Rancho Cordova, Ca., Itt Technical Institute - Rancho Cordova, Ca..
What are some of Robert Miller's interests?
Robert Miller has interest in Science And Technology, Education, Environment.
What skills is Robert Miller known for?
Robert Miller has skills like Troubleshooting, Windows 7, Technical Support, Computer Hardware, Help Desk Support, Operating Systems, Call Center, Windows Server, Active Directory, Microsoft Office, Windows, Customer Service.
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