Robert Mitchell Email & Phone Number

Sydney, Nova Scotia, Canada

Atlantic Provinces

• An experienced automotive professional who specializes in fostering strong relationships and driving revenue growth• Work alongside OE program dealerships to increase sales of automotive wholesale mechanical parts• Designs effective monthly marketing campaigns for each dealer partner to drive revenue growth and educate wholesale customers on parts/programs available from their OE dealer partner• Train and mentor the Dealership parts department staff on product knowledge and customer service.• Uses sales reporting and analytics as part of SalesForce CRM to maintain accurate customer records, identify sales trends and customer growth opportunities• Strong leadership skills to coach/mentor both current and new employees

- Provide daily, weekly, and monthly reports to Regional Manager. Continually developing business plans for individual customers.- Monthly analysis of regional Commercial accounts Sales and GP to maximize store profits and identify opportunities.

Multi Store Operations And Support

Vaughan Hub Manager - 2016 - 2019- Managed daily operations and performance of Hub store and staff. Responsible for development of 22 Canadian Tire store relationships across Ontario.- Won Retail Store of the year 2018- Increased B2B commercial sales 30% YOY 2017-2018, Retail sales increases in excess of 25%- Increased bottom line profit by 20% YOY- Managed 35+ employees and drivers including a fleet of 13 vehicles. Co-operated with 3rd party drivers to managed long distance deliveries throughout Ontario.- Provided monthly analysis of stores P&L to control expenses and identify opportunities while maintaining high levels of customer service.- Weekly & monthly reporting to Regional Manager. Unique business plans to attain new business.Pickering Hub Store Manager - 2013-2016- The largest store in the GTA servicing 9 spoke stores and multiple Canadian Tire locations.- Responsibilities similar to the Vaughan Hub store however the employee count in excess of 55 and a larger facility. - 3 separate streams of business operating together. Accountable for the leadership and coaching of store staff, training, merchandising, inventory and AR management. - Responsible for cash flow and banking.- Supported the other PartSource stores in the region with knowledge and guidance. - Stepped in and managed other stores when the Store Manager was absent, often running 2-3 stores at once.PartSource Cobourg - 2010-2013- Transitioned an existing private owned business model to that of a corporate one. Managed staff and hired new to build a culture that would succeed.- Introduced new retail standards and revamped the warehouse for better success. - Sales increase of 15+% YOY.- The most profitable location in the eastern GTA through payroll and GP management while increasing sales.- 1st aid safety trained and WSPS certified.

- Responsible for operation in Automotive, Service, Sports, Seasonal, and Hardware support.- Led a staff of 70+to maintain retail standards, achieve sales targets, complete training, create succession plans.- Develop and lead recruiting to maintain a stable team. Coach and develop store and management team through setting expectations, communication, coaching, feedback, and ongoing support.- Educate the team on shrink, the enforcement of LP, audit standards, and inventory control.-Create or monitor the weekly store scheduling for sales and support roles.- An ambassador and leader of the customer service experience providing mentorship to the team to ensure the same.

Electrical Technology, Electrical/Electronics Maintenance And Repair Technology

Focus on electrical theory, circuit design, PLC robotics programming.

Electrical And Electronics Engineering

Electrical And Electronics Engineering