Robert Molek Email & Phone Number

Uniontown

• 25 Years Experience in AMR and AMI Technology for water/gas/electric utility markets
• Sr. Technical Support and Training Experience in walk-by/drive-by(radioread based), telephone-based(dial in), and network meter reading
• Experience with water/gas metrology support, web application support, UNIX/Linux support, network TCP/IP troubleshooting, and perform Analytical reporting using SQL queries
• Leadership, Management, Customer Service, and Marketing skills
• BSEE(Electrical Engineering) and MBA degrees

Uniontown, PA

• System Support Engineer PresentPrimary functions were working escalated support issues and interface with Operations/Engineering for configuration/Defects on AMI/ AMR products in water/gas/electric utility.
• Offer near availability Technical Support service to the front line support engineers.
• Dispense advice, point to other sources of information, and work through difficult situations with the Technical Support engineers.
• Provide ongoing mentoring to Technical Services group on as needed basis to keep the group up to date on new technology and changes. Technical Services Manager 2001 to 2011 Led the AMR and AMI technical support group.
• Oversee technical support engineers and systems support engineers who diagnose, troubleshoot, and repair complex customer issues associated with implementations of applications
• Set team and individual goals and focus team on reaching them

Clevelnad, OH

• Provided pre-sales technical design support of Intel microprocessor/microcontroller families, software, and systems(PC Platforms/Boards).
• Provided in house training with the inside/outside sales force of the company on the supported product.

Troy, OH

• Development of control systems for commercial food appliances sold to restaurants, schools, and commercial industries.
• Specify, design, and develop electronic controls for industrial equipment.
• Plan and develop UL, CSA, and testing specifications for numerous products and vendor use.

Orlando, Florida Area

• Development of test equipment to be use by department of defense for deployment of systems.
• Design and development of systems test equipment for the support of the Lantirn Targeting Pod testing and generation of test procedures and proposals.
• Responsible for the evaluation testing and integration of a microprocessor controlled Digital Avionics Processor and Flight Processor used on a Supersonic low altitude drone

Master Of Business Administration (M.B.A.), Business, Management, Marketing, And Related Support Services, 3.5

Bachelor’S Degree, Electrical And Electronics Engineering, 3.1

Activities and Societies: Delta Sigma Phi fraternityIEEE