I design the next generation of intelligent customer support experiences across Cisco's product and service portfolio on CX Cloud.

Geograt develops software to manage infrastructure information, operations, and maintenance. We serve over 130 cities and utility service providers and add value to the lives of over 5M people in Germany (6% of the population).• Lead research, design, and strategic direction of a new product platform• Established a company-wide design system that reduced development costs• Led a globally distributed cross-functional teams in creating and improving software solutions• Managed a junior designer• Helped transition the company vision, strategy and business model from on-premise software to a Software-as-a-Service (SaaS)

Bytabo serves up to Fortune Global 500 enterprises in building innovative software products and creating digital strategies. Recently named as one of the 25 most successful startups in Germany.• Led research and design of a total of 28 Enterprise, B2B, and B2C solutions with Fortune Global 500 clients, including web apps, mobile apps (iOS and Android), and emerging technologies (e.g. conversational apps, chatbots and voice assistants)• Created the strategy and processes for delivering innovation services• Managed a junior designer• Generated sales leads through public speaking at 9 events

• Led research and design of a total of 28 Enterprise, B2B, and B2C solutions with Fortune Global 500 clients, including web, mobile, and conversational apps• Established a new line of business in innovation consulting• Led workshops with executives on design thinking, business model innovation, and agile methodologies

• Led research and design of various B2B and B2C software solutions• Managed three customer projects as Product Owner• Facilitated design thinking workshops with customers

Taught lecture-accompanying contents that impacted course grades for undergraduate and graduate students in 3 different courses:• Introduction to Computer- and Operating Systems (Winter 2017/18)• Introduction to Algorithms, Programming, and Software-Technologies (Summer 2017)• Web-Technologies & -Development (Summer 2016)