Robert Munteanu Email & Phone Number

Group HO - Guildford, United Kingdom

Key responsibilities:Review and analyze daily cash positions for all global subsidiaries to ensure optimal excess working capital levels are absorbed into the cash pool;Analyze FX Hedging and Cashflow Forecast for all Group subsidiaries and execute all Group's foreign exchange transactions using different trading platforms (ie HSBC Evolve, OneTrader Danske.

United Kingdom

- Leading migration of all AP activities/operations from several countries - Identification and implementation of process improvements, as LEAN Champion for Finance Department;- Processing intercompany invoices and performing reconciliation for intercompany accounts in a timely and accurate manner- Processing supplier (3rd party) invoices, raising payments.

Bucharest, Romania

• Key Responsibilities:
• Responsible to design/manage/audit and control the internal banking procedures as per the internal banking regulations, external and internal country laws (more than 200 procedures for the branch network at country.
• Responsible for the project management and implementations of specific banking sales processes (i.e. implementing government legislation impacting credit loans for consumers,);
• Responsible to negotiate and reconcile all required process flows / touch points with all major banking departments / Directors (Risk, Marketing and Strategy, Legal, Accounting, Commercial, Compliance);
• Responsible to create and design new banking procedures for new products/services to be offered by the Societe Generale branches - more than 60 new procedures with high impact in optimisation of workflows and work.
• Responsible to influence decision factors in order to obtain final implementation approval/requiring cross functional communication;

Bucharest, Romania

• Key Responsibilities:
• Leading and supervising the management and monitoring of the Societe Generale POS park systems for Romania (i.e. implementation of more than 30.000 POS units in Romania, impacting all branches and customer base);
• Team member of the implementation project for the contactless EMV technology - NFC – mobile payment solutions - PILOT project MasterCard and Ticketing solution EMV - dual cards - debit and mifare for local transport.
• Accountable for project development as well as testing of new banking applications as they relate to POS enhancements (i.e. new features, quality tests, supervising implementation of contactless technology);
• Responsible to provide assistance to the Societe Genarale units as well as Tier 1 clients;
• Managing the relationship with the bank’s technical subcontractors and ensuring the contractual service levels were met;

Bucharest, Romania

• Key Responsibilities:
• Proactive member of the start up team and responsible to implement eBanking Service within Societe Generale – Romania (impacting more than 300.000 clients)
• Proactively contributed to the implementation of Internet Banking as a premiere in the Romanian banking sector
• Leading the functional and operational platforms for both Internet Banking and Mobile Banking services (2000+ users access management);
• Single point of escalation for call-center teams, as they related to complex escalations from end clients
• Client access management in dedicated application – WinServ (300.000+ clients)

Bucharest, Romania

• Key Responsibilities:
• Responsible for managing a wide portfolio of savings products (including insurance);
• Supervising and monitoring the specific banking applications;
• Clients Data base management;
• Maintaining the interface between Societe Generale- Romania and its external partners: AVIVA Life Insurance and Gras Savoye Romania;
• Responsible to generate reporting and value-add analytics on the above and debrief management on the performance of the above portfolio.

Bucharest, Romania

• Key Responsibilities:
• Managing a large portfolio of client insurances (more than 100 clients)
• Responsible to manage and solve issues reported by the clients as they related to insurance contracts (i.e telephone and personal contact with customers on issues related to late payments, termination of contracts.
• Responsible to secure insurance contracts and generate revenue (permanent contact with exysting clients to promote upgrades or new products);
• Client facing role and responsible to for client support (i.e payment delays, contract terminations);
• Clients Data base management.