Avistel Computers and Gadgets Analytical Technical Support representative adept at resolving complex network and harware issues. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards. Level-headed and calm in stressful situation with well-developed people skills.HighlightsProficient troubleshooterPatient and diligentVast technical knowledgeDiverse PC knowledgeAccomplished with mobile devicesLAN expertiseQuality focusedOrganizedProactiveProvide thorough support and problem resolution for customers.Maintain composure and patience in face of difficult customer situations.Train new employees and explain protocols clearly and efficiently.