Robert O'Neil Email & Phone Number

Snowmass Village, Colorado, United States

Snowmass Village, Co

In this role, I lead merchandising and product buying for one of nine stores in an independent grocery chain. Depending on the season, I direct 6-10 staff and weekly sales volumes of $20K to $80K. In order to offer the best customer buying experience, I train and develop staff with education on customer service, product presentation, safety standards, and sales acumen. I also handle staff scheduling, inventory, product orders, product shelf-life. I liaise with vendors and provide detailed reporting to management on sales, staffing, and buying trends. + Outpaced store sales increase (average of 1-5% YOY) by increasing produce sales 7-10% YOY by ensuring the product is fresh, in-stock, and visually appealing.+ Achieved highest single-store produce department gross profit out of nine-store chain each year with Clark’s Market. + Accomplished bonus targets 26 out of 28 months to date by keeping pulse on seasonal needs, customer requests, negotiating competitive pricing, and building profitable relationships with produce suppliers. + Instrumental in produce department hiring process, offering management key performance indicators and target staff skill profile. Interview potential produce associates to gauge attitude, service commitment, and organization.

Windsor, Connecticut, United States

In this role, I assisted the produce manager in all aspects of department operations, including quality assurance of fruits and vegetables, merchandising, ordering, inventory, training junior staff, scheduling, and customer service. Maintained financial reports for departmental sales and profit goals and liaised with the corporate buying team on promotions, inventory, and orders.+ Consistently overachieved on sales and profit results by ensuring quality and visual appeal of produce products.

West Hartford, Connecticut, United States

In this role, I oversaw 10 produce departments across four states, certifying quality standards met at supplier and store levels. Created gross profit goals, set produce pricing for the region, and trained produce managers on merchandising, quality assurance, and staff leadership. Setup and maintained merchandising and promotional standards to increase sales for all stores.

Chelsea, Massachusetts, United States

Maintained and expanded assigned territory by calling on accounts and potential customers across New England and the tri-state area. Facilitated store openings, account expansions, merchandising, and produce staff training on supplier offerings, promotions, and ordering processes. Liaised between produce managers and sales/operations staff at the warehouse.

High School Diploma

General academics

Coursework Toward Associates Degree, Business Administration And Management, General